Support Board
Date/Time: Fri, 27 Dec 2024 01:46:20 +0000
*URGENT* None of my orders got opened by IB and none of my trades got executed
View Count: 901
| [2016-03-14 18:18:50] |
| User972044 - Posts: 154 |
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Hi there, I trade Forex with IB via automated trading program writtein in ASCIL and so far it's been working fine until today. None of my orders got executed. I checked the log, it says the following whenever a signal is fired by the trading program according to the rules: Interactive Brokers | Requesting historical order fills for account U164*. | 2016-03-14 09:11:40 Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2016-03-14 09:11:40 Interactive Brokers | Received Open orders end message. | 2016-03-14 09:11:40 So that means that the order was sent but they were never executed. And I have BOTH sc.SendOrdersToTradeService = TRUE in my codes and "Trade Simulation On" checked off. I verified the settings on IB, nothing has changed and I have enough money in the account. As a result, I have missed a whole day of trading opportunities because I didn't become aware of this problem until now. And also when I tried to run backtest replay last night, none of the orders showed up on the chart either even though I had "Show Order Fills" checked off. I don't know if this is a related problem. Please investigate and advise. Thank you. Date Time Of Last Edit: 2016-03-14 18:21:34
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| [2016-03-14 18:31:18] |
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You need to look at the Trade Activity Log to determine what the problem is. Refer to: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#ViewingHistoricalTA Also refer to: https://www.sierrachart.com/index.php?page=doc/doc_ACSILTrading.html#DebuggingTradingSystems Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-14 19:03:04] |
| User972044 - Posts: 154 |
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I checked the Trade Activity Log. That's the first thing that I checked. It's ALL BLANK with ABSOLUTELY nothing in it. It didn't give me any messages or anything. Everything is all zero's. None of the orders got executed. That's the problem. This is why I am contacting Support. Thank you. |
| [2016-03-14 19:16:06] |
| User972044 - Posts: 154 |
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Never mind the problem resolved itself. Too bad I lost some really good trading opportunities before though. You can have this ticket closed. Thank you for your attention. Date Time Of Last Edit: 2016-03-14 19:30:20
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