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Date/Time: Thu, 26 Dec 2024 11:37:19 +0000



Sierra Chart no access on Sunday 3/13

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[2016-03-14 01:42:23]
User757207 - Posts: 45
I haven't been able to open SC all afternoon on pacific time. Is the site down?
My log-in fails every time. I upgraded to the new version this morning and that
has been it, all further attempts to log-in get the log-in failed pop-up window.
[2016-03-14 02:07:48]
Sierra Chart Engineering - Posts: 104368
The question is whether you are unable to login to the Sierra Chart charting and trading software, or unable to connect to the data feed/trade server. For help to answer this question, please review help topic number 62 here:
http://www.sierrachart.com/index.php?l=helpdetails62.html

From what we can tell you are having trouble connecting to the data feed/trade server.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-03-14 02:08:24

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