Support Board
Date/Time: Thu, 26 Dec 2024 11:37:19 +0000
Sierra Chart no access on Sunday 3/13
View Count: 761
[2016-03-14 01:42:23] |
User757207 - Posts: 45 |
I haven't been able to open SC all afternoon on pacific time. Is the site down? My log-in fails every time. I upgraded to the new version this morning and that has been it, all further attempts to log-in get the log-in failed pop-up window. |
[2016-03-14 02:07:48] |
Sierra Chart Engineering - Posts: 104368 |
The question is whether you are unable to login to the Sierra Chart charting and trading software, or unable to connect to the data feed/trade server. For help to answer this question, please review help topic number 62 here: http://www.sierrachart.com/index.php?l=helpdetails62.html From what we can tell you are having trouble connecting to the data feed/trade server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-03-14 02:08:24
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