Support Board
Date/Time: Fri, 27 Dec 2024 02:31:46 +0000
Free trial is not working
View Count: 674
| [2016-03-07 18:00:00] |
| User220858 - Posts: 2 |
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same message I have been getting thank you
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| [2016-03-07 18:24:16] |
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Your Sierra Chart account is active. Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-07 20:07:51] |
| User220858 - Posts: 2 |
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Trade Activity Log file read result: 4 records inserted. 0 records filtered. | 2016-03-07 20:06:11 Trade Activity Log file date-time limits: Sim records date-time limit is 2016-02-21 00:00:00. Non-sim records date-time limit is 2015-12-05 00:00:00. Non-sim fill record date-time limit is 2015-06-02 00:00:00. | 2016-03-07 20:06:11 TransAct Trading | Request To Bypass Order Placement Has Been Received. | 2016-03-07 20:06:25 TransAct Trading | You Are Connecting To A Live Price Server | 2016-03-07 20:06:25 * TransAct Trading | Invalid User or Password | 2016-03-07 20:06:27 * TransAct Trading | Connection Lost To Transact Price Server. | 2016-03-07 20:06:27 * TransAct Trading | Request To Bypass Order Placement Has Been Received. | 2016-03-07 20:07:22 TransAct Trading | You Are Connecting To A Live Price Server | 2016-03-07 20:07:22 * TransAct Trading | Invalid User or Password | 2016-03-07 20:07:23 * TransAct Trading | Connection Lost To Transact Price Server. | 2016-03-07 20:07:23 * |
| [2016-03-07 20:10:48] |
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This is the relevant message: TransAct Trading | Invalid User or Password | 2016-03-07 20:07:23 * Follow the instructions here: http://www.sierrachart.com/index.php?page=doc/TransAct.php#InvalidUser Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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