Support Board
Date/Time: Fri, 27 Dec 2024 02:24:28 +0000
No response to server ping request - CQG
View Count: 1078
| [2016-03-07 16:12:20] |
| Yoda - Posts: 106 |
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This morning starting at 10:39:36EST I started to receive a No response to server ping request (see log below). The data appears to be working and it's not clear why I'm receiving these messages. Any guidance would be appreciated. If I can ignore these messages, is there a way to stop the Trade service log from popping up? Trade Activity Log file read result: 761 records inserted. 0 records filtered. | 2016-03-07 07:51:07 Trade Activity Log file date-time limits: Sim records date-time limit is 2014-10-24 00:00:00. Non-sim records date-time limit is 2014-10-24 00:00:00. Non-sim fill record date-time limit is 2012-01-28 00:00:00. | 2016-03-07 07:51:07 CQG FIX Trading | CQG User message | Log: No response to server ping request sent 30 seconds ago. | Source: Web API Server | 2016-03-07 10:39:36 * CQG FIX Trading | CQG User message | Log: No response to server ping request sent 30 seconds ago. | Source: Web API Server | 2016-03-07 10:49:58 * CQG FIX Trading | CQG User message | Log: No response to server ping request sent 30 seconds ago. | Source: Web API Server | 2016-03-07 10:54:08 * CQG FIX Trading | CQG User message | Log: No response to server ping request sent 30 seconds ago. | Source: Web API Server | 2016-03-07 11:03:16 * CQG FIX Trading | CQG User message | Log: No response to server ping request sent 30 seconds ago. | Source: Web API Server | 2016-03-07 11:06:20 * |
| [2016-03-07 16:48:21] |
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This is interesting. That is actually a message from the CQG server. To prevent the Trade Service Log from opening, you just need to keep it open and drag it off to the edge of the screen. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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