Support Board
Date/Time: Fri, 27 Dec 2024 01:48:09 +0000
Bug with Parallel Lines Save Config
View Count: 726
[2016-03-06 15:21:34] |
User37537 - Posts: 78 |
Hi support, I am having issues with saving Parallel Lines configs. I created a Parallel Lines drawing, and under Options I set the 'Extend forward' and 'Mark Anchors' settings. I then saved it as TC1 for the tool. When I use the config to make another Parallel Lines drawing, the Options I set were not saved. The colors and line style were saved, but the options are always reset. If I click on 'Load TC1' from within the Parallel Lines Properties window, it also confirms that the options were not saved. |
[2016-03-06 20:18:38] |
Sierra Chart Engineering - Posts: 104368 |
We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-03-06 21:44:32] |
Al SC Developer - Posts: 434 |
This is working correctly. It is being saved, but as a Parallel Ray config instead of a Parallel Line config. This happens because setting the extend forward option transforms the drawing into a Parallel Ray, and then when you save the config it saves as a Ray. You can see this in the title of the Chart Drawing Properties window. |
[2016-03-06 22:24:33] |
Sierra Chart Engineering - Posts: 104368 |
The documentation has been updated to explain this. First please always refer to the documentation because it contains a lot of information.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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