Support Board
Date/Time: Fri, 27 Dec 2024 02:34:35 +0000
multiple data feeds - FX on prop SC feed not loading
View Count: 902
| [2016-03-04 14:23:50] |
| User726606 - Posts: 4 |
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I am currently using CQG feed as my main trading data feed, but I´m also trying to use a different chart with SC prop FX data feed for FX. The issue is that when I open said chart (FX, EUR/USD, for example) the chart does not load. I´ve looked at the "find symbol" window and it doesn´t allow to change the data feed source towards SC FX (it is not "illuminated" and shows only CQG FIX Trading `This instance]). Is there any way to allow this feature? Thanks, |
 2016-03-04_1122.png / V - Attached On 2016-03-04 14:23:23 UTC - Size: 52.24 KB - 243 views Attachment Deleted. |
| [2016-03-04 18:23:36] |
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This is explained here: https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#SharingWithAdminAccess Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-06 21:35:24] |
| User726606 - Posts: 4 |
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Thank you. I have followed the instructions, have changed to "administrator" level, but so far can´t still change the data feed (it doesn´t allow me that option). Any help¿? |
| [2016-03-06 21:53:59] |
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Did you set every copy of Sierra Chart to run as administrator and did you restart them? You should see listed the other copies of Sierra Chart in the Find Symbol window as long as they are consistently to set to run as an administrator or not as an administrator. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-03-06 21:55:07
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| [2016-03-07 01:51:53] |
| User726606 - Posts: 4 |
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I set every copy to run as administrator. However, I´m not sure since I´m only using one copy... So unsure about how to solve the issue. Again, I am not connecting several, but just running only one. I´m using SC throuugh AMP brokers. Could that be the reason? |
| [2016-03-07 05:35:08] |
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If you are only running one copy of Sierra Chart there will not be other copy/instances listed in File >> Find Symbol.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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