Support Board
Date/Time: Fri, 27 Dec 2024 02:02:48 +0000
Sierra won't open after update
View Count: 635
| [2016-03-03 22:45:13] |
| User53441 - Posts: 17 |
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Hi, I was trying to move my data and setup from old laptop to new computer. I managed to move everything however I made an error and downloaded new spreadsheet version on the new install and mine only works on old. So I updated to latest version of old spreadsheet ran the installer but now Sierra won't open at all. I've tried reinstalling visual c++ already. Please let me know what else I can do. |
| [2016-03-03 23:03:32] |
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If you are running the Sierra Chart version that supports Old Spreadsheets the computer needs to have Microsoft .NET 4 installed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-03 23:24:02] |
| User53441 - Posts: 17 |
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Thanks that was it
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