Support Board
Date/Time: Tue, 14 Jan 2025 02:21:29 +0000
Scale in / Scale me not working
View Count: 672
[2016-03-03 16:13:38] |
User269983 - Posts: 31 |
The scale in and scale out not working for me today. What happened was when I enter a trade from the chart price ladder, the order was filled and I notice my size is set to 1 contract instead of 2. However, the order was filled before I can make modification to the order. So I hit buy market. Order was filled but the OCO stuck at 1 instead of 2 as shown in the price ladder. I tried to manually set the OCO to 2 but system would rejected the change |
trade-service-log.txt - Attached On 2016-03-03 16:04:10 UTC - Size: 2.5 KB - 389 views message-log.txt - Attached On 2016-03-03 16:04:13 UTC - Size: 15.29 KB - 465 views Private File |
[2016-03-03 17:21:19] |
Sierra Chart Engineering - Posts: 104368 |
Refer to this section here about this: http://www.sierrachart.com/index.php?page=doc/CTS_T4.php#CTSServerSideOCOBracketBehavior Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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