Support Board
Date/Time: Fri, 27 Dec 2024 16:03:37 +0000
Going live trading
View Count: 1198
[2016-03-03 00:35:16] |
User508454 - Posts: 23 |
Hello, I've completed my demo data feed work with Rithmic and now I'm trying to go live. I'm able to log in and data is working fine it finds my live accts etc.. Now when I try to place an order I get a error message that says RMS limits are not set and placing an order for one ES contract is over my risk limits. My FCM tells me everything is set on their end with correct instruments and risk limits, yet I still get this message. Just want to check to be sure there isn't anything within Sierra charts that needs to be set to enable live trading and risk limits? Please advise, Thanks for the help. Kim A Hemmes kim@mentors2markets.com |
[2016-03-03 01:38:35] |
Sierra Chart Engineering - Posts: 104368 |
This is strictly an issue with your Rithmic account. This issue is completely separate from Sierra Chart. This is incorrect information: My FCM tells me everything is set on their end with correct instruments and risk limits, yet I still get this message. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-03-09 19:53:40] |
User508454 - Posts: 23 |
Thank you, you were correct and the issue is resolved.
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