Support Board
Date/Time: Fri, 27 Dec 2024 02:38:32 +0000
True chart of a trade.
View Count: 1231
| [2016-03-02 20:08:32] |
| User344478 - Posts: 147 |
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Hi, Trade of CLJ6 03-01-2016 at 16:30:14.08 PM. During the trade I made a Video. On Intraday chart after trade which I use (Historical Download was completed) I watch Chg.=-0.32 in red from 34.36 to 34.04. On Video of the same chart which I made in the time of trade I watch Chg.=+0.11 in green from 34.36 to 34.47. The difference between Chg.=-0.32 and Chg.=+0.11 is gigantic, when I creating a methodology of a trades. The chart which I watch on Video is true and chart which I watch after trade is not true. Please help me to find a chart which will show me true picture of a trade. Sincerely |
| [2016-03-02 20:27:20] |
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Post an image of this chart you are referring to. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-02 21:57:52] |
| User344478 - Posts: 147 |
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http://www.sierrachart.com/image.php?l=1456955702156.png
Date Time Of Last Edit: 2016-03-02 22:07:53
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| [2016-03-03 17:30:24] |
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1. Clear the Message Log as explained here: http://www.sierrachart.com/index.php?page=doc/doc_MessageLog.html#Clearing 2. Go to the chart that you posted an image of and re-download the data with Edit >> Delete All Data and Download. 3. When the download completes, provide a copy of the Message Log as explained here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-03 19:33:56] |
| User344478 - Posts: 147 |
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Software version: 1366 | 2016-03-03 14:25:22 Uses New Spreadsheets | 2016-03-03 14:25:22 Enabled for: Advanced Features. | 2016-03-03 14:25:22 Enabled for: Sierra Chart Historical Data Service. | 2016-03-03 14:25:22 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-03-03 14:25:22 Current selected Data/Trading service: Rithmic Trading | 2016-03-03 14:25:22 Chart Update Interval: 200 | 2016-03-03 14:25:22 Data/Trade Service Settings automatically set. | 2016-03-03 14:25:22 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-03-03 14:25:22 2016-03-03 14:25:22 Local computer time | 2016-03-03 14:25:22 2016-03-03 19:25:22 Local computer time in UTC | 2016-03-03 14:25:22 2016-03-03 14:25:22 Local computer time in SC Time Zone | 2016-03-03 14:25:22 2016-03-03 18:39:23 Server time in UTC | 2016-03-03 14:25:22 Local computer UTC time and Server UTC time difference: 15 seconds. | 2016-03-03 14:25:22 Program path: C:\SierraChart\ | 2016-03-03 14:25:22 Data Files path: C:\SierraChart\Data\ | 2016-03-03 14:25:22 OS Version Number: 6.2 | 2016-03-03 14:25:22 Locale Information: C | 2016-03-03 14:25:22 Intraday data recording state for symbol CLJ6-NYMEX is set to download 'Pending'. | 2016-03-03 14:27:54 Reloading all charts with filename: CLJ6-NYMEX.scid | 2016-03-03 14:27:54 HD Request # 4 | Downloading Intraday chart data for CLJ6-NYMEX to the file CLJ6-NYMEX.scid. Service: nymex | 2016-03-03 14:27:54 HD Request # 4 | Download start Date-Time: 2015-08-30 15:27:55.000 | 2016-03-03 14:27:54 HD Request # 4 | Using server: scdf1.sierracharts.com port 10149 | 2016-03-03 14:27:54 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-03-03 14:27:54 CLJ6-NYMEX #3 | Reloading chart. | 2016-03-03 14:27:55 Rithmic Trading | Using primary service for historical data. | 2016-03-03 14:27:55 Socket (30) | Connected. | 2016-03-03 14:27:55 HD Request # 4 | Sending historical data logon request message. | 2016-03-03 14:27:55 HD Request # 4 | Requesting Intraday data. Start Date-Time: 2015-08-30 15:27:55. Record interval: 1. Symbol: CLJ16 | 2016-03-03 14:27:55 HD Request # 4 | Decompressing data. | 2016-03-03 14:27:55 HD Request # 4 | Receiving Intraday data for CLJ6-NYMEX starting at 2015-08-31 02:55:05 | 2016-03-03 14:27:55 HD Request # 4 | Timestamp of first Intraday data file record written: 2015-08-31 02:55:05 | 2016-03-03 14:27:55 CLJ6-NYMEX 1 Sec #1 | Reloading chart. | 2016-03-03 14:27:55 Rithmic Trading | Using primary service for historical data. | 2016-03-03 14:27:55 CLJ6-NYMEX 1 Sec #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CLJ6-NYMEX.scid | 2016-03-03 14:27:55 Socket (30) | Shutdown and closed. | 2016-03-03 14:27:58 The network socket for historical data has been closed. | 2016-03-03 14:27:58 HD Request # 4 | Received 792326 records from 2015-08-31 02:55:05 to 2016-03-03 14:17:40 (185.5 days) and wrote 792326 records for CLJ6-NYMEX | 2016-03-03 14:27:58 HD Request # 4 | Intraday download COMPLETE for CLJ6-NYMEX. Completion time: 3s. Unique request ID: 3 | 2016-03-03 14:27:58 Removed historical data download ID 3 | 2016-03-03 14:27:58 Real-time Intraday chart data file updates started for CLJ6-NYMEX | 2016-03-03 14:27:58 Intraday chart data file opened for CLJ6-NYMEX | 2016-03-03 14:27:58 Rithmic Trading | Using primary service for historical data. | 2016-03-03 14:27:58 Intraday data recording state for symbol CLJ6-NYMEX is set to download 'Pending'. | 2016-03-03 14:27:58 HD Request # 5 | Downloading Intraday chart data for CLJ6-NYMEX to the file CLJ6-NYMEX.scid. Service: rim | 2016-03-03 14:27:58 HD Request # 5 | Download start Date-Time: 2016-03-03 14:17:40.000 | 2016-03-03 14:27:58 HD Request # 5 | Sending historical data request. Start Date-Time: 2016-03-03 14:17:40. Record interval: 1. Symbol: CLJ6-NYMEX | 2016-03-03 14:27:58 Rithmic Trading | Message from server: Requesting historical Minute data. | 2016-03-03 14:27:58 HD Request # 5 | Receiving Intraday data for CLJ6-NYMEX starting at 2016-03-03 14:16:00 | 2016-03-03 14:27:58 HD Request # 5 | Timestamp of first Intraday data file record written: 2016-03-03 14:18:00 | 2016-03-03 14:27:58 HD Request # 5 | Received 12 records from 2016-03-03 14:16:00 to 2016-03-03 14:26:00 (10.0 minutes) and wrote 9 records for CLJ6-NYMEX | 2016-03-03 14:27:58 Added 532 Time and Sales records to Intraday data file for CLJ6-NYMEX after download. | 2016-03-03 14:27:58 HD Request # 5 | Intraday download COMPLETE for CLJ6-NYMEX. Completion time: 0s. Unique request ID: 4 | 2016-03-03 14:27:58 Removed historical data download ID 4 | 2016-03-03 14:27:58 Real-time Intraday chart data file updates started for CLJ6-NYMEX | 2016-03-03 14:27:58 Intraday chart data file opened for CLJ6-NYMEX | 2016-03-03 14:27:58 |
| [2016-03-04 03:52:36] |
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Follow the instructions here for a tick by tick data configuration: http://www.sierrachart.com/index.php?page=doc/doc_TickbyTickDataConfiguration.php We see why this problem is occurring and we will solve it in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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