Support Board
Date/Time: Fri, 27 Dec 2024 01:37:16 +0000
TransAct datafeed and Sierra Chart Real Time Feed?
View Count: 1362
| [2016-02-29 18:37:46] |
| User51760 - Posts: 108 |
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Hello, Support team, since I switched to TransAct/InfinityFutures trading I am not sure if the TransAct/InfinityFutures version of Sierra Chart is able to receive and process the Sierra Chart Real-Time and Historical Exchange Data Feed? Thank you for your advice, Best, Chris |
| [2016-02-29 19:17:49] |
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No. You need to have a direct account: https://www.sierrachart.com/index.php?page=doc/doc_DirectAccount.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-29 20:33:13] |
| User51760 - Posts: 108 |
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Sorry, I did not mention having a direct account. So: I have an direct Sierra Chart account since years. As I understand I can use the Sierra Chart Real-Time data feed through the TransAct/InfinityFutures Sierra Chart version via File >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds - am I correct? Best, C. |
| [2016-02-29 21:13:09] |
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Yes, we do know you have a direct account. However, you you need to log into Sierra Chart using those direct account details to be able to use the Sierra Chart Exchange Data Feed. File >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds
That option does have to be enabled in addition activating the data feed on your account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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