Support Board
Date/Time: Fri, 27 Dec 2024 02:35:24 +0000
About my datas
View Count: 790
| [2016-02-29 15:27:48] |
| Forward - Posts: 65 |
|
Hello Support, I have done a new subscription to see IN RT the datas for ES and S&P Indices . But now i see the ESH16 freezed and The S&P Indices in late . What did i miss ? Thank you |
| [2016-02-29 17:23:46] |
| |
|
For real-time ES futures you must connect to your funded futures trading account. Follow the instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Integration What specific S&P Indices symbol is not real-time? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-29 21:00:09] |
| Forward - Posts: 65 |
|
Before i connected SierraC and then I connected with SC Data- All Services But it doesn't work in RT. What am i doing wrong ? About the Indices as IXI.XC or SP500G.X for exemple. |
| [2016-03-01 01:41:22] |
| |
|
We apologize for the delay with this. Do you have a funded futures trading account? For the reason why we ask this, refer to: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CME This is why we said you need to connect to your futures trading account following the instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Integration All of this is already clearly documented. IXI.XC or SP500G.X are not Sierra Chart S&P indices symbols. For the available symbols, refer to: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CashIndexes Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-01 17:02:02] |
| Forward - Posts: 65 |
|
Yes i have a founded trading account on a server. Now i am using my second Sierra licence . So One licence is on my Future Account and the other( second licence) is that i am using for my studies. So I activated the SierraChart RealTime Data on the second licence now. No Good ?! I apologize with you for the error : The symbols are $ IGX , $IXY , $ IXI . |
| [2016-03-01 18:17:07] |
| |
|
If Sierra Chart is only used by you, you only need one Sierra Chart account that can be used on three systems. To receive the Full CME Group data in real-time, you must connect the instance of Sierra Chart where you want to receive that data, to your futures account. Follow the instructions here to do this: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Integration These are all valid S&P indices symbols: $IGX , $IXY , $IXI If you are not receiving data for these, then provide a copy of the Message Log. Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: