Support Board

*I sending ,,message log,, can you to please look? I apologize for the
brevity, but I I speak very little English.*
*Thanks*

Software version: 1294 | 2016-02-26 17:30:11
Uses New Spreadsheets | 2016-02-26 17:30:11
Usage end date: 2016-03-28 | 2016-02-26 17:30:11
Enabled for: Advanced Features. | 2016-02-26 17:30:11
Enabled for: Advanced Features 2. | 2016-02-26 17:30:11
Enabled for: Sierra Chart Historical Data Service. | 2016-02-26 17:30:11
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-02-26 17:30:11
Current selected Data/Trading service: TransAct Trading | 2016-02-26
17:30:11
Chart Update Interval: 500 | 2016-02-26 17:30:11
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) |
2016-02-26 17:30:11
2016-02-26 17:30:11 Local computer time | 2016-02-26 17:30:11
2016-02-26 16:30:11 Local computer time in UTC | 2016-02-26 17:30:11
2016-02-26 17:30:11 Local computer time in SC Time Zone | 2016-02-26
17:30:11
2016-02-26 16:30:11 Server time in UTC | 2016-02-26 17:30:11
Local computer UTC time and Server UTC time difference: 2 seconds. |
2016-02-26 17:30:11
Program path: C:\SierraChart\ | 2016-02-26 17:30:11
Data Files path: C:\SierraChart\Data\ | 2016-02-26 17:30:11
OS Version Number: 6.1 | 2016-02-26 17:30:11
Locale Information: C | 2016-02-26 17:30:11

Checking for new symbol settings for ta | 2016-02-26 17:30:11
Requesting symbol settings for ta. Overwrite = on. | 2016-02-26 17:30:12
Symbol settings received. | 2016-02-26 17:30:12
Processed received symbol settings | 2016-02-26 17:30:13
Files to Open on Start up | Opening file: KISS TF 1M.cht | 2016-02-26
17:30:14
Notice: The study 'LKP SR Hunter' has sc.FreeDLL set to true. Use only
during development! Set to false to reduce CPU time. | 2016-02-26 17:30:14
Notice: The study 'LKP_MACD_Multiple' has sc.FreeDLL set to true. Use only
during development! Set to false to reduce CPU time. | 2016-02-26 17:30:14
Notice: The study 'LKP SR Hunter' has sc.FreeDLL set to true. Use only
during development! Set to false to reduce CPU time. | 2016-02-26 17:30:14
Currently no data in file to display. Will start historical data download
and real-time updates. File: C:\SierraChart\Data\NQMO.dly | 2016-02-26
17:30:16
Currently no data in file to display. Will start historical data download
and real-time updates. File: C:\SierraChart\Data\NQMO.dly | 2016-02-26
17:30:16
Intraday data recording state for symbol TFU1 is set to download 'Pending'.
| 2016-02-26 17:30:16
HD Request # 2 | Downloading Intraday chart data for TFU1 to the file
TFU1.scid. Service: ta | 2016-02-26 17:30:16
HD Request # 2 | Download start Date-Time: 2011-09-16 15:29:41.000 |
2016-02-26 17:30:16
HD Request # 2 | Using server: ds4.sierracharts.com port 10149 |
2016-02-26 17:30:16
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 |
2016-02-26 17:30:16
Intraday data recording state for symbol ESH6 is set to download 'Pending'.
| 2016-02-26 17:30:16
HD Request # 3 | Downloading Historical Daily chart data for NQMO.
Starting date: 1966-02-26. Service: ta | 2016-02-26 17:30:16
Historical data download counter reset. | 2016-02-26 17:30:16
HD Request # 3 | Requesting historical Daily data for NQMO starting at
1966-02-25 | 2016-02-26 17:30:16
Historical Daily data request for NQMO is discarded because a matching
download is in progress and the new one is not for earlier data. |
2016-02-26 17:30:16
Socket (4) | Connected. | 2016-02-26 17:30:16
HD Request # 2 | Sending historical data logon request message. |
2016-02-26 17:30:16
HD Request # 2 | Requesting Intraday data. Start Date-Time: 2011-09-16
15:29:41. Record interval: 0. Symbol: TFU1 | 2016-02-26 17:30:17
Socket (4) | Shutdown and closed. | 2016-02-26 17:30:17
The network socket for historical data has been closed. | 2016-02-26
17:30:17
HD Request # 2 | Historical data for TFU1 is delayed because connection to
main data feed is not present. Current data will be received upon
connection. | 2016-02-26 17:30:17
HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds)
and wrote 0 records for TFU1 | 2016-02-26 17:30:17
HD Request # 2 | Intraday download COMPLETE for TFU1. Completion time: 2s.
Unique request ID: 1 | 2016-02-26 17:30:18
Removed historical data download ID 1 | 2016-02-26 17:30:18

HD Request # 4 | Downloading Intraday chart data for ESH6 to the file
ESH6.scid. Service: ta | 2016-02-26 17:30:18
HD Request # 4 | Download start Date-Time: 2016-02-17 22:00:01.000 |
2016-02-26 17:30:18
HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds)
and wrote 0 records for NQMO | 2016-02-26 17:30:18
HD Request # 3 | Daily download COMPLETE for NQMO. Completion time: 2s.
Unique request ID: 3 | 2016-02-26 17:30:18
Removed historical data download ID 3 | 2016-02-26 17:30:18

HD Request # 4 | Using server: ds3.sierracharts.com port 10149 |
2016-02-26 17:30:18
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 |
2016-02-26 17:30:18
Socket (6) | Connected. | 2016-02-26 17:30:18
HD Request # 4 | Sending historical data logon request message. |
2016-02-26 17:30:18
HD Request # 4 | Requesting Intraday data. Start Date-Time: 2016-02-17
22:00:01. Record interval: 0. Symbol: ESH6 | 2016-02-26 17:30:19
Socket (6) | Shutdown and closed. | 2016-02-26 17:30:19
The network socket for historical data has been closed. | 2016-02-26
17:30:19
HD Request # 4 | Historical data for ESH6 is delayed because connection to
main data feed is not present. Current data will be received upon
connection. | 2016-02-26 17:30:19
HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds)
and wrote 0 records for ESH6 | 2016-02-26 17:30:19
HD Request # 4 | Intraday download COMPLETE for ESH6. Completion time: 1s.
Unique request ID: 2 | 2016-02-26 17:30:19
Removed historical data download ID 2 | 2016-02-26 17:30:19

Currently no data in file to display. Will start historical data download
and real-time updates. File: C:\SierraChart\Data\NQMO.dly | 2016-02-26
17:30:19
Currently no data in file to display. Will start historical data download
and real-time updates. File: C:\SierraChart\Data\NQMO.dly | 2016-02-26
17:30:19

TransAct Trading | Starting server:
C:\SierraChart\Transact\TransactToSierraBridge.exe | 2016-02-26 17:30:21
TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 |
2016-02-26 17:30:25
Socket (7) | Connected. | 2016-02-26 17:30:26
TransAct Trading | Connected to server. | 2016-02-26 17:30:26
TransAct Trading | Sending logon request message. | 2016-02-26 17:30:26
TransAct Trading | Market data feed reported to be lost. | 2016-02-26
17:30:31
TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/
1.3.5.0. | 2016-02-26 17:30:31
TransAct Trading | Server protocol version: 4. Client protocol version: 7.
There is a protocol mismatch! | 2016-02-26 17:30:31
TransAct Trading | Connection error: No Accounts. | 2016-02-26 17:30:31
Socket (7) | Shutdown and closed. | 2016-02-26 17:30:31
TransAct Trading | Disconnected from the server. | 2016-02-26 17:30:31
Chart #4 has tagged chart #1 for full recalculation. Chartbook: KISS TF
1M.cht | 2016-02-26 17:32:07
Chart #4 has tagged chart #1 for full recalculation. Chartbook: KISS TF
1M.cht | 2016-02-26 17:32:07
Chart #4 has tagged chart #1 for full recalculation. Chartbook: KISS TF
1M.cht | 2016-02-26 17:32:07
Chart #1 is performing a full recalculation because it has been tagged.
Chartbook: KISS TF 1M.cht | 2016-02-26 17:32:07

TransAct Trading | Starting server:
C:\SierraChart\Transact\TransactToSierraBridge.exe | 2016-02-26 17:34:03
TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 |
2016-02-26 17:34:05
Socket (9) | Connected. | 2016-02-26 17:34:05
TransAct Trading | Connected to server. | 2016-02-26 17:34:05
TransAct Trading | Sending logon request message. | 2016-02-26 17:34:05
TransAct Trading | Market data feed reported to be lost. | 2016-02-26
17:34:08
TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/
1.3.5.0. | 2016-02-26 17:34:08
TransAct Trading | Server protocol version: 4. Client protocol version: 7.
There is a protocol mismatch! | 2016-02-26 17:34:08
TransAct Trading | Connection error: No Accounts. | 2016-02-26 17:34:08
Socket (9) | Shutdown and closed. | 2016-02-26 17:34:08
TransAct Trading | Disconnected from the server. | 2016-02-26 17:34:08

TransAct Trading | Starting server:
C:\SierraChart\Transact\TransactToSierraBridge.exe | 2016-02-26 17:45:31
TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 |
2016-02-26 17:45:33
Socket (16) | Connected. | 2016-02-26 17:45:33
TransAct Trading | Connected to server. | 2016-02-26 17:45:33
TransAct Trading | Sending logon request message. | 2016-02-26 17:45:33
Socket (16) | Closed. No error. | 2016-02-26 17:46:23
Socket (16) | Shutdown and closed. | 2016-02-26 17:46:23
Error connecting to Data or Trading service. For help with this issue,
press the 'Send For Analysis' button on this window. | 2016-02-26 17:46:23
To prevent further connection attempts, select 'File >> Disconnect'. |
2016-02-26 17:46:23
TransAct Trading | Disconnected from the server. | 2016-02-26 17:46:23
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to
prevent further connection attempts. | 2016-02-26 17:46:23

TransAct Trading | Bridge process is still running. | 2016-02-26 17:46:25
TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 |
2016-02-26 17:46:27
Socket (18) | Error received in OnConnect while connecting. Windows error
code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač
je aktivně odmítl. | 2016-02-26 17:46:28
Socket (18) | Shutdown and closed. | 2016-02-26 17:46:28
Error connecting to Data or Trading service. For help with this issue,
press the 'Send For Analysis' button on this window. | 2016-02-26 17:46:28
To prevent further connection attempts, select 'File >> Disconnect'. |
2016-02-26 17:46:28
TransAct Trading | Disconnected from the server. | 2016-02-26 17:46:28
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to
prevent further connection attempts. | 2016-02-26 17:46:28

TransAct Trading | Bridge process is still running. | 2016-02-26 17:46:30
TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 |
2016-02-26 17:46:32
Socket (19) | Error received in OnConnect while connecting. Windows error
code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač
je aktivně odmítl. | 2016-02-26 17:46:33
Socket (19) | Shutdown and closed. | 2016-02-26 17:46:33
Error connecting to Data or Trading service. For help with this issue,
press the 'Send For Analysis' button on this window. | 2016-02-26 17:46:33
To prevent further connection attempts, select 'File >> Disconnect'. |
2016-02-26 17:46:33
TransAct Trading | Disconnected from the server. | 2016-02-26 17:46:33
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to
prevent further connection attempts. | 2016-02-26 17:46:33

TransAct Trading | Bridge process is still running. | 2016-02-26 17:46:35
TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 |
2016-02-26 17:46:37
Socket (20) | Error received in OnConnect while connecting. Windows error
code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač
je aktivně odmítl. | 2016-02-26 17:46:38
Socket (20) | Shutdown and closed. | 2016-02-26 17:46:38
Error connecting to Data or Trading service. For help with this issue,
press the 'Send For Analysis' button on this window. | 2016-02-26 17:46:38
To prevent further connection attempts, select 'File >> Disconnect'. |
2016-02-26 17:46:38
TransAct Trading | Disconnected from the server. | 2016-02-26 17:46:38
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to
prevent further connection attempts. | 2016-02-26 17:46:38

TransAct Trading | Bridge process is still running. | 2016-02-26 17:46:40
TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 |
2016-02-26 17:46:42
Socket (21) | Error received in OnConnect while connecting. Windows error
code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač
je aktivně odmítl. | 2016-02-26 17:46:43
Socket (21) | Shutdown and closed. | 2016-02-26 17:46:43
Error connecting to Data or Trading service. For help with this issue,
press the 'Send For Analysis' button on this window. | 2016-02-26 17:46:43
To prevent further connection attempts, select 'File >> Disconnect'. |
2016-02-26 17:46:43
TransAct Trading | Disconnected from the server. | 2016-02-26 17:46:43
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to
prevent further connection attempts. | 2016-02-26 17:46:43

TransAct Trading | Bridge process is still running. | 2016-02-26 17:46:45
TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 |
2016-02-26 17:46:47
Socket (22) | Error received in OnConnect while connecting. Windows error
code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač
je aktivně odmítl. | 2016-02-26 17:46:48
Socket (22) | Shutdown and closed. | 2016-02-26 17:46:48
Error connecting to Data or Trading service. For help with this issue,
press the 'Send For Analysis' button on this window. | 2016-02-26 17:46:48
To prevent further connection attempts, select 'File >> Disconnect'. |
2016-02-26 17:46:48
TransAct Trading | Disconnected from the server. | 2016-02-26 17:46:48
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to
prevent further connection attempts. | 2016-02-26 17:46:48

TransAct Trading | Bridge process is still running. | 2016-02-26 17:46:50
TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 |
2016-02-26 17:46:53
Socket (23) | Error received in OnConnect while connecting. Windows error
code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač
je aktivně odmítl. | 2016-02-26 17:46:54
Socket (23) | Shutdown and closed. | 2016-02-26 17:46:54
Error connecting to Data or Trading service. For help with this issue,
press the 'Send For Analysis' button on this window. | 2016-02-26 17:46:54
To prevent further connection attempts, select 'File >> Disconnect'. |
2016-02-26 17:46:54
TransAct Trading | Disconnected from the server. | 2016-02-26 17:46:54
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to
prevent further connection attempts. | 2016-02-26 17:46:54

TransAct Trading | Starting server:
C:\SierraChart\Transact\TransactToSierraBridge.exe | 2016-02-26 17:46:56
TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 |
2016-02-26 17:46:58
Socket (24) | Connected. | 2016-02-26 17:46:58
TransAct Trading | Connected to server. | 2016-02-26 17:46:58
TransAct Trading | Sending logon request message. | 2016-02-26 17:46:58
TransAct Trading | Market data feed reported to be lost. | 2016-02-26
17:47:00
TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/
1.3.5.0. | 2016-02-26 17:47:00
TransAct Trading | Server protocol version: 4. Client protocol version: 7.
There is a protocol mismatch! | 2016-02-26 17:47:00
TransAct Trading | Connection error: No Accounts. | 2016-02-26 17:47:00
Socket (24) | Shutdown and closed. | 2016-02-26 17:47:00
TransAct Trading | Disconnected from the server. | 2016-02-26 17:47:00
Current selected Data/Trading service: TransAct Trading | 2016-02-26
18:07:29

TransAct Trading | Starting server:
C:\SierraChart\Transact\TransactToSierraBridge.exe | 2016-02-26 18:07:37
TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 |
2016-02-26 18:07:39
Socket (35) | Connected. | 2016-02-26 18:07:39
TransAct Trading | Connected to server. | 2016-02-26 18:07:39
TransAct Trading | Sending logon request message. | 2016-02-26 18:07:39
TransAct Trading | Market data feed reported to be lost. | 2016-02-26
18:07:43
TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/
1.3.5.0. | 2016-02-26 18:07:43
TransAct Trading | Server protocol version: 4. Client protocol version: 7.
There is a protocol mismatch! | 2016-02-26 18:07:43
TransAct Trading | Connection error: No Accounts. | 2016-02-26 18:07:43
Socket (35) | Shutdown and closed. | 2016-02-26 18:07:43
TransAct Trading | Disconnected from the server. | 2016-02-26 18:07:43