Support Board
Date/Time: Fri, 27 Dec 2024 18:11:08 +0000
2 Interactive Brokers Questions
View Count: 766
| [2016-02-26 02:49:51] |
| User875465 - Posts: 7 |
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1. Is it necessary to have TraderWorkstation (the IB software) open to access my IB account with Sierra Charts? 2. Is have configured a second client of SC to access my IB account. All seems okay. However, I know I have pending orders in by IB account. I can see those orders in Trader Workstation (the IB software that is kind of rudimentary). Although I have "Chart Trade Mode On" in SC for the relevant symbol, I do not see the pending orders appearing on the chart. 3. It appears that the realtime data from IB is lagging to IB. Is this just a delay in loading historical data or will data always lag from IB? Date Time Of Last Edit: 2016-02-26 02:52:45
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| [2016-02-26 03:52:28] |
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1. Yes. But they have a lighter weight version called the TWS Gateway. 2. Update to the latest version of Sierra Chart and follow the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_ChartTrading.html#ViewingOrdersOnTheChart Here are the instructions to update: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate 3. We usually do not here about lagging problems with data from Interactive Brokers . Refer to help topic 4: http://www.sierrachart.com/index.php?page=doc/helpdetails4.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-26 03:53:29
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| [2016-02-26 05:41:47] |
| User875465 - Posts: 7 |
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1. OK. TWS Gateway would not install. Can just run TWS 2. Updated to version 1373. 3. Datafeed from IB does not work. It is like it is in statis. |
| [2016-02-26 05:58:11] |
| User875465 - Posts: 7 |
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I think I figured this out. IB call the symbol "ES-201603-GLOBEX" and that differs from the chartbooks I had loaded. Had to update the symbols in each chart.
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| [2016-02-26 08:03:00] |
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Let us know if you need more help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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