Support Board
Date/Time: Fri, 27 Dec 2024 17:55:36 +0000
Chartbook, Charts- Problems Loading
View Count: 731
| [2016-02-25 15:39:44] |
| User46911 - Posts: 1 |
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It is taking an inordinate amount of time to get my chartbooks to load, some of the charts within a chartbook will load quickly and others take a very long time OR completely freeze and will not load at all. FYI -This is a very recent problem (last few days)since installing the latest build, #1369....Could you offer some solution for me to correct this problem?
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| [2016-02-25 18:31:10] |
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If there is a particular symbol or symbols which Intraday data slowly loads for, the first step we would recommend you do is to delete the Intraday chart data file for them. Follow the instructions here for this: https://www.sierrachart.com/index.php?page=doc/doc_IntradayDataEditor.html#DeletingDataFile The next step is to refer to the information in help topic 30: Http://www.sierrachart.com/index.php?page=doc/helpdetails30.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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