Support Board
Date/Time: Fri, 27 Dec 2024 18:20:11 +0000
[User Discussion] - Sierra Chart Data Feed not working
View Count: 1347
| [2016-02-25 09:26:01] |
| User50742 - Posts: 3 |
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Hello Support Center, I have purchased tomorrow Sierra Chart Data Feed, but apparently not working. When I turn on the charts, the charts are 15 minute delay and will not move, even in the DOM are not visible limit orders. Setting data feed and sending a chart in the attached picture. |
Attachment Deleted.  Sierra Chart Data Trade Service Setting.png / V - Attached On 2016-02-25 09:23:46 UTC - Size: 299.08 KB - 349 views Siera Chart Chart Setting.png / V - Attached On 2016-02-25 09:25:08 UTC - Size: 324.51 KB - 292 views |
| [2016-02-25 09:52:52] |
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The problem is you did not activate any exchanges. You can do that from here: https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures However, before you do that you must read this section about CME data: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CME It is essential to read through the instructions because all of this is made very clear. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-25 09:53:04
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