Support Board
Date/Time: Fri, 27 Dec 2024 02:28:26 +0000
[User Discussion] - Copy setup and charts to new computer
View Count: 2086
| [2016-02-23 20:31:40] |
| User831430 - Posts: 5 |
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Hello I am working with two computers on the same account, is there a way that I can have all the charts and Chartbooks and all the setup that I have created and saved on one computer to the other computer I copied the data folder from the original computer to the new computer but it didn't work. What I have to do, please advise me. |
| [2016-02-23 22:24:21] |
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Refer to help topic 15: Http://www.sierrachart.com/index.php?page=doc/helpdetails15.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-24 11:54:14] |
| User831430 - Posts: 5 |
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Hello I try to follow the instruction but I don't understand the instructions. The sierra chart don't have an import option from the account ? can you help me do it ? |
| [2016-02-24 18:26:09] |
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We want you to restart Sierra Chart and provide us a copy of the Message Log by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog There is information we need from the Message Log to give you more specific instructions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-25 13:19:04] |
| User831430 - Posts: 5 |
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Trade Activity Log file read result: 463 records inserted. 0 records filtered. | 2016-02-25 06:22:43 Trade Activity Log file date-time limits: Sim records date-time limit is 2016-02-10 00:00:00. Non-sim records date-time limit is 2015-11-24 00:00:00. Non-sim fill record date-time limit is 2015-05-22 00:00:00. | 2016-02-25 06:22:43 TransAct Trading | You Are Connecting To A Simulation Server. All Orders Are Simulated Orders. | 2016-02-25 06:22:51 * TransAct Trading | Connected To Transact Price Server. | 2016-02-25 06:22:55 * TransAct Trading | Connected To Transact Order Server. | 2016-02-25 06:22:58 * TransAct Trading | Requesting trade accounts from server. | 2016-02-25 06:22:58 TransAct Trading | Requesting Trade Positions data. | 2016-02-25 06:23:03 TransAct Trading | No Trade Positions reported by DTC Server. Clearing existing Positions. | 2016-02-25 06:23:03 |
| [2016-02-25 18:12:43] |
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This is not the Message Log. Follow the instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-29 16:21:58] |
| User831430 - Posts: 5 |
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Software version: 1369 | 2016-02-29 10:52:12 Uses New Spreadsheets | 2016-02-29 10:52:12 Enabled for: Advanced Features. | 2016-02-29 10:52:12 Enabled for: Advanced Features 2. | 2016-02-29 10:52:12 Enabled for: Sierra Chart Historical Data Service. | 2016-02-29 10:52:12 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-02-29 10:52:12 Current selected Data/Trading service: TransAct Trading | 2016-02-29 10:52:12 Chart Update Interval: 500 | 2016-02-29 10:52:12 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-02-29 10:52:12 2016-02-29 17:52:16 Local computer time | 2016-02-29 10:52:12 2016-02-29 15:52:16 Local computer time in UTC | 2016-02-29 10:52:12 2016-02-29 10:52:16 Local computer time in SC Time Zone | 2016-02-29 10:52:12 2016-02-29 15:52:16 Server time in UTC | 2016-02-29 10:52:12 Local computer UTC time and Server UTC time difference: 0 seconds. | 2016-02-29 10:52:12 Program path: C:\SierraChart\SierraChartTransActMA\ | 2016-02-29 10:52:12 Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ | 2016-02-29 10:52:12 OS Version Number: 6.2 | 2016-02-29 10:52:12 Locale Information: C | 2016-02-29 10:52:12 Date Time Of Last Edit: 2016-02-29 18:27:22
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| [2016-03-01 04:48:55] |
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Your copy of Sierra Chart is installed into: Program path: C:\SierraChart\SierraChartTransActMA\ | 2016-02-29 10:52:12 Follow the instructions here to do what you require: https://www.sierrachart.com/index.php?page=doc/helpdetails15.html#UpdatingSCwithFilesASettingsFromAnotherInstallation Let us know if you need more help. The instructions do assume, that you do have experience working with and copying files through the operating system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-01 11:41:21] |
| User831430 - Posts: 5 |
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this instructions are good also if the source instance is win7 installation and the destination instance is win10 installation ?
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| [2016-03-01 17:14:40] |
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The version of Windows is not relevant to this. So this will be OK.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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