Support Board
Date/Time: Fri, 27 Dec 2024 18:30:03 +0000
User Question
View Count: 699
| [2016-02-22 16:49:38] |
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I got the Sc data working. I noticed that when I run it side by side with IQ its exactly the same bid ask trades per price but if I disconnect from my broker service than reconnect the bid ask trades are different untill the next bar than they run identical again. I'm trying to find out if I should use the SC feed or start using IQ which I'm in trial now
Sierra Chart Support |
| [2016-02-22 17:20:19] |
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This was posted here from an Account Support Ticket. What you are describing has to do with the fact that there is a slight delay with the historical data, about 1 to 2 seconds, and because you reconnected to the data feed there is not any real-time data to fill in the small time delay. This is something we are going to be improving upon in the coming weeks to prevent this from occurring. As a temporary solution, after about 10 seconds of being connected simply re-download the data in the chart at the bar that is slightly incomplete by right clicking over that bar and select Delete and Download Data. For further questions use the Support Board. We will not respond to these questions through an Account Support Ticket. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-22 18:28:02
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| [2016-02-22 18:02:40] |
| User49270 - Posts: 48 |
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Thanks for the help
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