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Date/Time: Fri, 27 Dec 2024 17:45:15 +0000



Enhancement Request

View Count: 968

[2016-02-19 18:11:20]
convergence - Posts: 20
Currently on the Price Retracement Tool, we can only have 31 levels. It would be great if there was not a limit to how many levels we can have.

Please consider this request.
[2016-02-19 18:56:23]
Sierra Chart Engineering - Posts: 104368
There are no plans to add this. Do not expect it will come.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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[2016-02-19 19:17:47]
Sierra Chart Engineering - Posts: 104368
We saw your Account Support ticket saying that we were "rude" and made you feel unimportant.

Understood but we make no apologies about this.

Refer to this thread here:
Notice: Suggestions (Currently not accepting)

Once again, we are stating the facts. We do not have time to do this, and we will not mislead you. It is rather pointless for us to say that we will consider this and then it never comes for years. That is something we will not do. Also, this is technically difficult to implement. And it is not commonly requested. This the first time we ever heard of this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-02-19 19:44:25]
Sierra Chart Engineering - Posts: 104368
To let you know, the particular programmer/developer who works on this area of the code said this about this:
the main issue is the number of levels we store in the tool struct. Currently, that number is fixed. at some point I had thought that could be redone to make the levels dynamic instead of being fixed. there is some complexity involved in that since you would not be able to do simple copies, and stl collections may be an issue as well. i would have to look thru the gui work involved. Do people really need more levels?

So it is not easy, and how many users really need this? We have so many other priorities.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-02-19 20:09:31]
convergence - Posts: 20
First off. Let me apologize for missing the sticky. Had I read it, I would not have posted this. I understand fully developer backlog situations and how things can get prioritized. Because I had not read the sticky, I hope you can see from my perspective why I felt this response and past responses were tactless and inconsiderate. I respect candor and welcome it. Again had I realized the situation, I would not have taken the responses in this way. Although I would guess that most folks don't read the sticky's either. I would imagine that is very frustrating to try and reply to all these requests despite your request for us not to post them. Perhaps instead, you could just reply with the sticky and leave it at that. Do what you will though.

Thank you for getting the thoughts from the developer who works on this code. As there are many ways to skin this cat, it makes sense that there could be some level of difficulty and again, I understand the need to prioritize features.

I have no idea the trader demographic you cater to nor do I profess to understand their markets. I personally am strictly a Forex trader. When I draw a Price Retracement, I do it on the previous day's movement and those levels persist through the next day. I have extended the Fib levels from -200% through 200%. However there are days where the market will move enough where +/-200% is not enough to support it (see attached).

I could manually go through and remove levels from one side to add them to the other, but that manual work gets very tedious. Particularly when you are working on 30 currency pairs during a trading session.

I suspect this is not a very common request at all. Then again at least in Forex, I think that a lot of folks either don't use Fibs or don't know how to use them properly.

Thank you for all your work on the software. I will withhold my requests until you remove your sticky, ending the embargo on enhancement request.
imagefib.png / V - Attached On 2016-02-19 20:06:27 UTC - Size: 70.66 KB - 336 views
[2016-02-19 20:45:01]
Sierra Chart Engineering - Posts: 104368
OK we will see about this, but it will not be anytime soon. Something we will contemplate and see how we can change the overall architecture to make this possible.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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