Support Board
Date/Time: Fri, 27 Dec 2024 17:42:18 +0000
Restarted Sierra Chart and data Feed, but not getting real-time data
View Count: 815
| [2016-02-19 13:11:48] |
| User13642 - Posts: 21 |
|
I restarted use of Sierra Chart and your real-time data feed yesterday, but am not getting real-time streaming data please advise. Thanks. -Mike Software version: 1296 | 2016-02-19 13:01:42 Uses New Spreadsheets | 2016-02-19 13:01:42 Usage end date: 2016-05-21 | 2016-02-19 13:01:42 Enabled for: Advanced Features. | 2016-02-19 13:01:42 Enabled for: Advanced Features 2. | 2016-02-19 13:01:42 Enabled for: Sierra Chart Historical Data Service. | 2016-02-19 13:01:42 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-02-19 13:01:42 Current selected Data/Trading service: TD Ameritrade | 2016-02-19 13:01:42 Chart Update Interval: 500 | 2016-02-19 13:01:42 Time Zone: +00:00:00 (UTC+00) | 2016-02-19 13:01:42 2016-02-19 08:01:42 Local computer time | 2016-02-19 13:01:42 2016-02-19 13:01:42 Local computer time in UTC | 2016-02-19 13:01:42 2016-02-19 13:01:42 Local computer time in SC Time Zone | 2016-02-19 13:01:42 2016-02-19 13:01:42 Server time in UTC | 2016-02-19 13:01:42 Local computer UTC time and Server UTC time difference: 7 seconds. | 2016-02-19 13:01:42 Program path: C:\SierraChart\ | 2016-02-19 13:01:42 Data Files path: C:\SierraChart\Data\ | 2016-02-19 13:01:42 OS Version Number: 6.1 | 2016-02-19 13:01:42 Locale Information: C | 2016-02-19 13:01:42 Checking for new symbol settings for tda | 2016-02-19 13:01:42 Symbol settings are up-to-date for tda | 2016-02-19 13:01:43 Files to Open on Start up | Opening file: Day Trading.cht | 2016-02-19 13:01:45 TD Ameritrade | Connecting. | 2016-02-19 13:01:47 TD Ameritrade | Logging in. (Step 1 of 3) | 2016-02-19 13:01:47 TD Ameritrade | Authorized for streamer data. | 2016-02-19 13:01:49 TD Ameritrade | Authorized for streamer data. | 2016-02-19 13:01:49 TD Ameritrade | Authorized for streamer data. | 2016-02-19 13:01:49 TD Ameritrade | Authorized for streamer data. | 2016-02-19 13:01:49 TD Ameritrade | Authorized for streamer data. | 2016-02-19 13:01:49 TD Ameritrade | Authorized for streamer data. | 2016-02-19 13:01:49 TD Ameritrade | Getting streamer information. (Step 2 of 3) | 2016-02-19 13:01:49 TD Ameritrade | Requesting message key for account activity streamer (Step 3 of 3) | 2016-02-19 13:01:49 TD Ameritrade | Requesting account balance data. Connection will be complete once received. | 2016-02-19 13:01:49 TD Ameritrade | Connected. | 2016-02-19 13:01:50 TD Ameritrade | Starting real-time market data updates for: /ESH6. ID: 1 | 2016-02-19 13:01:50 TD Ameritrade | Streamer request #10 initiated. | 2016-02-19 13:01:51 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-3 | 2016-02-19 13:01:51 Intraday data recording state for symbol /ESH6 is set to download 'Pending'. | 2016-02-19 13:01:52 HD Request # 2 | Downloading Intraday chart data for /ESH6 to the file [ESH6.scid. Service: cme | 2016-02-19 13:01:52 HD Request # 2 | Download start Date-Time: 2016-02-18 19:14:49.000 | 2016-02-19 13:01:52 HD Request # 2 | Using server: scdf1.sierracharts.com port 10149 | 2016-02-19 13:01:52 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-02-19 13:01:52 Socket (6) | Connected. | 2016-02-19 13:01:52 HD Request # 2 | Sending historical data logon request message. | 2016-02-19 13:01:52 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2016-02-18 19:14:49. Record interval: 0. Symbol: ESH16 | 2016-02-19 13:01:52 HD Request # 2 | Decompressing data. | 2016-02-19 13:01:52 HD Request # 2 | Receiving Intraday data for /ESH6 starting at 2016-02-18 19:14:49 | 2016-02-19 13:01:52 HD Request # 2 | Timestamp of first Intraday data file record written: 2016-02-18 19:14:54 | 2016-02-19 13:01:52 Socket (6) | Shutdown and closed. | 2016-02-19 13:01:53 The network socket for historical data has been closed. | 2016-02-19 13:01:53 HD Request # 2 | Received 241479 records from 2016-02-18 19:14:49 to 2016-02-19 12:51:59 (17.6 hours) and wrote 241473 records for /ESH6 | 2016-02-19 13:01:53 HD Request # 2 | Intraday download COMPLETE for /ESH6. Completion time: 0s. Unique request ID: 1 | 2016-02-19 13:01:53 Removed historical data download ID 1 | 2016-02-19 13:01:53 Real-time Intraday chart data file updates started for /ESH6 | 2016-02-19 13:01:53 Intraday data recording state for symbol /ESH6 is set to download 'Pending'. | 2016-02-19 13:01:53 HD Request # 3 | Downloading Intraday chart data for /ESH6 to the file [ESH6.scid. Service: tda | 2016-02-19 13:01:53 HD Request # 3 | Download start Date-Time: 2016-02-19 12:51:59.000 | 2016-02-19 13:01:53 HD Request # 3 | Requesting historical Minute data for the current day. | 2016-02-19 13:01:53 HD Request # 3 | Error downloading historical Intraday data for /ESH6. The download timed out. | 2016-02-19 13:02:53 * HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for /ESH6 | 2016-02-19 13:02:53 HD Request # 3 | Intraday download COMPLETE for /ESH6. Completion time: 1m. Unique request ID: 2 | 2016-02-19 13:02:53 Removed historical data download ID 2 | 2016-02-19 13:02:53 Real-time Intraday chart data file updates started for /ESH6 | 2016-02-19 13:02:53 |
| [2016-02-19 15:42:57] |
| User13642 - Posts: 21 |
|
WITHDRAWN! I didn't realize I need to manually activate my data feed and have done so now. Everything is working fine now. -Mike |
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