Support Board
Date/Time: Sat, 11 Jan 2025 22:18:29 +0000
missing bars on futures gold chart
View Count: 727
| [2016-02-18 15:54:02] |
| User778852 - Posts: 4 |
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Hi, I have following problems: I am using Sierra chart 3 for futures charts. On gold chart there are missing bars for the whole period between 26th of November 2015 and 28th of January 2016 for intraday chart. First I was trying to use delete and download data again, but it doesn’t work. Then I contacted AMP to solve the problem, but it doesn't help. The guy from support desk told me that I should contact directly to you. If I am using SC on diffrent computer everything is fine. Please check the attachment so you will see how does it look. Best regards |
Private File |
| [2016-02-18 17:09:38] |
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Follow the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-16 15:14:25] |
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Hi,
After removing Trade Activity log, there appears again window from Trade Service Log: CQG FIX Trading | CQG User message | Info: Data is available again. | Source: Web API Server | 2017-01-16 13:41:42 * Before deleting Trade Activity Log, I lost my trades history from January. (Message Log removed) Sierra Chart Support Date Time Of Last Edit: 2017-01-16 19:43:53
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| [2017-01-16 19:57:34] |
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CQG FIX Trading | CQG User message | Info: Data is available again. | Source: Web API Server | 2017-01-16 13:41:42 *
This message is from CQG.There are backup copies of the Trade Activity Log. Refer to: http://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#MissingTradeActivityAndBackupFiles Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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