Support Board
Date/Time: Thu, 26 Dec 2024 11:47:51 +0000
Easy Question about the ES
View Count: 928
| [2016-02-17 16:56:39] |
| User395613 - Posts: 9 |
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I think I've got the correct symbol for charting the S&P 500 futures but I'm not sure. I'm trying to get a study to show on my chart and it won't do it. I'm wondering if it's because I've got the incorrect chart posted. I'm using the symbol: F.US.EPH16 I guess I should add that I'm using CQG Data Service Is that the right one for the e-mini S & P 500 March futures contract? Bob Date Time Of Last Edit: 2016-02-17 17:10:38
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| [2016-02-17 18:07:58] |
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That is the correct symbol. What is the study you are using? Provide an image of the chart, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-17 20:08:52] |
| User395613 - Posts: 9 |
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I'm trying to load a study that plots support/resistance zones on the S&P 500 chart. I created an empty file and placed it in C:>SierraCharts>Data. Then I downloaded the data from the proprietary website (it's a file with a *.TXT extension) and put it in the folder in the Data file. Then I went to "Studies" and added the study from the left column to the right column. Clicked on Apply and OK. Reloaded Sierra charts but it's no where to be seen. Am I doing something wrong? Bob P |
| [2016-02-17 21:30:33] |
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Provide an image of the chart, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-17 22:28:25] |
| User395613 - Posts: 9 |
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http://www.sierrachart.com/image.php?l=1455747550656.png OK, don't see how this might help but there you go. bob P |
| [2016-02-17 23:23:15] |
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We see a custom study named "E-mini player" on the chart. We cannot help with that. Contact the developer of that study if you are having problems with that particular study.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-17 23:24:27
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| [2016-02-18 14:45:27] |
| User395613 - Posts: 9 |
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I contacted them and they can't figure it out either. I think I have Sierra Charts installed in two different locations on my computer. could this be the problem? Maybe I should do an uninstall on both and start over again? Bob |
| [2016-02-18 15:07:11] |
| User395613 - Posts: 9 |
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I just noticed that the SC Message Board says that I need a license for the study I'm trying to get to work (which I have) so I'm going to check with the developer again and see what's going on. Thanks.
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