Support Board
Date/Time: Thu, 26 Dec 2024 12:33:08 +0000
contract change, price data not loading correctly
View Count: 961
| [2016-02-17 16:48:22] |
| User101796 - Posts: 6 |
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I'm sure this is a noobie question but I just changed over to April's crude contract and I can't for the life of me get the new data to load right. It has this huge gap from this morning and even after deleting data, redownloading, etc, it still looks like this: http://i.imgur.com/DtRjnsm.png See last bar for the gap I'm speaking of. It's just failing to load some of today's data. Any help is greatly appreciated. Date Time Of Last Edit: 2016-02-17 16:48:52
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| [2016-02-17 18:05:23] |
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This is due to missing historical data because there is an OEC server problem today. We have contacted OEC about it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-17 18:06:04] |
| User101796 - Posts: 6 |
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Thank you for reaffirming that I'm not crazy :)
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