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Date/Time: Thu, 26 Dec 2024 12:11:25 +0000



Loss of seconds' worth of data packets

View Count: 691

[2016-02-16 18:58:43]
AP - Posts: 117
When I set my chart header to read TR (Time Remaining), I invariably see the seconds lost where it will show 45 seconds remaining and then the next thing I see is 41 seconds remaining. It varies from 3/4 seconds of loss to sometimes 10/11 seconds lost.

I have set my - Chart Update Interval in MilliSeconds Under Global Settings/General Settings to 700 milliseconds.

Any reason why this happens?
Any way to fix this, please?
[2016-02-18 02:41:48]
Sierra Chart Engineering - Posts: 104368
Refer to the documentation here for this:
https://www.sierrachart.com/index.php?page=doc/doc_WorkingWithCharts.html#BarCountdownTimer

We see you are using CQG. If you think there is a problem with the CQG data feed, refer to:
CQG Trading Platform Service: Solving CQG Market Data Feed Problems
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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