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Date/Time: Sat, 28 Dec 2024 09:46:22 +0000



ES data

View Count: 650

[2016-02-15 15:44:20]
User750825 - Posts: 2
I have noticed on the ES 240 and 60 minute charts which I am using that data is missing. Data from 3/14/15 to 9/10/15 is missing on both charts. I also use the daily, weekly and monthly charts and that data is on those charts. I have data settings on all those charts set to "continuous futures contract - Volume Based Rollover." I have reloaded the 60 and 240 minute charts a few times and the data does not show up. I have contacted Infinity, who the data is fed thru, and also Trade Guider, whose software use, and they both had no idea what would cause this issue. It suggested I go on here and see if anyone has might know how to resolve this.

Thanks.

Gar
Date Time Of Last Edit: 2016-02-15 16:05:24
[2016-02-15 19:13:12]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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