Support Board
Date/Time: Sat, 28 Dec 2024 08:59:35 +0000
Unable to connect to Interactive Brokes TWS
View Count: 1232
| [2016-02-14 00:57:48] |
| User474090 - Posts: 5 |
|
Software version: 1369 | 2016-02-14 10:58:58 Uses New Spreadsheets | 2016-02-14 10:58:58 Usage end date: 2016-08-17 | 2016-02-14 10:58:58 Enabled for: Advanced Features. | 2016-02-14 10:58:58 Enabled for: Sierra Chart Historical Data Service. | 2016-02-14 10:58:58 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-02-14 10:58:58 Current selected Data/Trading service: Interactive Brokers | 2016-02-14 10:58:58 Chart Update Interval: 500 | 2016-02-14 10:58:58 Time Zone: +11:00:00 (AEST+10AEDT+01,M10.1.0/02:00,M4.1.0/03:00) | 2016-02-14 10:58:58 2016-02-14 09:59:06 Local computer time | 2016-02-14 10:58:58 2016-02-13 23:59:06 Local computer time in UTC | 2016-02-14 10:58:58 2016-02-14 10:59:06 Local computer time in SC Time Zone | 2016-02-14 10:58:58 2016-02-13 23:59:05 Server time in UTC | 2016-02-14 10:58:58 Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-02-14 10:58:58 Program path: C:\SierraChartAust\ | 2016-02-14 10:58:58 Data Files path: C:\SierraChartAust\Data\ | 2016-02-14 10:58:58 OS Version Number: 6.2 | 2016-02-14 10:58:58 Locale Information: C | 2016-02-14 10:58:58 Checking for new symbol settings for ib | 2016-02-14 10:58:58 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-02-14 10:58:58 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-02-14 10:58:58 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-02-14 10:58:58 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-02-14 10:59:07 Symbol settings are up-to-date for ib | 2016-02-14 10:59:08 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 10:59:11 Starting TWS auto-login thread. | 2016-02-14 10:59:11 TWS auto-login thread ending. | 2016-02-14 10:59:11 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-02-14 10:59:13 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-02-14 10:59:13 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-02-14 10:59:13 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 10:59:13 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 10:59:13 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 10:59:13 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 10:59:13 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 10:59:13 Interactive Brokers | Disconnected. | 2016-02-14 10:59:13 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 10:59:13 Starting TWS auto-login thread. | 2016-02-14 10:59:15 TWS auto-login thread ending. | 2016-02-14 10:59:15 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 10:59:16 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 10:59:19 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 10:59:19 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 10:59:19 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 10:59:19 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 10:59:19 Interactive Brokers | Disconnected. | 2016-02-14 10:59:19 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 10:59:19 Starting TWS auto-login thread. | 2016-02-14 10:59:19 TWS auto-login thread ending. | 2016-02-14 10:59:19 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 10:59:22 Starting TWS auto-login thread. | 2016-02-14 10:59:23 TWS auto-login thread ending. | 2016-02-14 10:59:23 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 10:59:24 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 10:59:24 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 10:59:24 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 10:59:24 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 10:59:24 Interactive Brokers | Disconnected. | 2016-02-14 10:59:24 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 10:59:24 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 10:59:27 Starting TWS auto-login thread. | 2016-02-14 10:59:27 TWS auto-login thread ending. | 2016-02-14 10:59:27 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 10:59:29 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 10:59:29 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 10:59:29 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 10:59:29 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 10:59:29 Interactive Brokers | Disconnected. | 2016-02-14 10:59:29 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 10:59:29 Starting TWS auto-login thread. | 2016-02-14 10:59:31 TWS auto-login thread ending. | 2016-02-14 10:59:31 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 10:59:32 File >> Disconnect selected. | 2016-02-14 10:59:33 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 10:59:33 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 10:59:33 * Interactive Brokers | Disconnected. | 2016-02-14 10:59:33 Checking for new symbol settings for ib | 2016-02-14 11:03:17 Current selected Data/Trading service: Interactive Brokers | 2016-02-14 11:03:17 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-02-14 11:03:17 HTTPS connection to www.sierrachart.com:443 (6) | Connected. | 2016-02-14 11:03:18 HTTPS connection to www.sierrachart.com:443 (6) | Starting TLS 1.2 connection. | 2016-02-14 11:03:18 HTTPS connection to www.sierrachart.com:443 (6) | SSL connection established. | 2016-02-14 11:03:19 Requesting symbol settings for ib. Overwrite = on. | 2016-02-14 11:03:20 Symbol settings received. | 2016-02-14 11:03:21 Processed received symbol settings | 2016-02-14 11:03:21 HTTPS connection to www.sierrachart.com:443 (6) | SSL connection closed by remote side. | 2016-02-14 11:03:25 HTTPS connection to www.sierrachart.com:443 (6) | SSL object has been freed. SSL state is now disconnected. | 2016-02-14 11:03:25 HTTPS connection to www.sierrachart.com:443 (6) | Shutdown and closed. | 2016-02-14 11:03:25 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:03:45 Starting TWS auto-login thread. | 2016-02-14 11:03:45 TWS auto-login thread ending. | 2016-02-14 11:03:45 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 11:03:47 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:03:47 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:03:47 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 11:03:47 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 11:03:47 Interactive Brokers | Disconnected. | 2016-02-14 11:03:47 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 11:03:47 Starting TWS auto-login thread. | 2016-02-14 11:03:49 TWS auto-login thread ending. | 2016-02-14 11:03:49 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:03:50 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 11:03:52 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:03:52 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:03:52 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 11:03:52 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 11:03:52 Interactive Brokers | Disconnected. | 2016-02-14 11:03:52 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 11:03:52 Starting TWS auto-login thread. | 2016-02-14 11:03:53 TWS auto-login thread ending. | 2016-02-14 11:03:53 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:03:55 Starting TWS auto-login thread. | 2016-02-14 11:03:57 TWS auto-login thread ending. | 2016-02-14 11:03:57 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 11:03:57 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:03:57 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:03:57 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 11:03:57 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 11:03:57 Interactive Brokers | Disconnected. | 2016-02-14 11:03:57 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 11:03:57 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:04:00 Starting TWS auto-login thread. | 2016-02-14 11:04:01 TWS auto-login thread ending. | 2016-02-14 11:04:01 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 11:04:03 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:04:03 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:04:03 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 11:04:03 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 11:04:03 Interactive Brokers | Disconnected. | 2016-02-14 11:04:03 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 11:04:03 Starting TWS auto-login thread. | 2016-02-14 11:04:05 TWS auto-login thread ending. | 2016-02-14 11:04:05 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:04:06 File >> Disconnect selected. | 2016-02-14 11:04:06 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:04:06 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:04:06 * Interactive Brokers | Disconnected. | 2016-02-14 11:04:06 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:37:47 Starting TWS auto-login thread. | 2016-02-14 11:37:47 TWS auto-login thread ending. | 2016-02-14 11:37:47 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 11:37:50 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:37:50 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:37:50 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 11:37:50 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 11:37:50 Interactive Brokers | Disconnected. | 2016-02-14 11:37:50 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 11:37:50 Starting TWS auto-login thread. | 2016-02-14 11:37:51 TWS auto-login thread ending. | 2016-02-14 11:37:51 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:37:53 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 11:37:55 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:37:55 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:37:55 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 11:37:55 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 11:37:55 Interactive Brokers | Disconnected. | 2016-02-14 11:37:55 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 11:37:55 Starting TWS auto-login thread. | 2016-02-14 11:37:55 TWS auto-login thread ending. | 2016-02-14 11:37:55 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:37:58 Starting TWS auto-login thread. | 2016-02-14 11:37:59 TWS auto-login thread ending. | 2016-02-14 11:37:59 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 11:38:00 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:38:00 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:38:00 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 11:38:00 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 11:38:00 Interactive Brokers | Disconnected. | 2016-02-14 11:38:00 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 11:38:00 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:38:03 Starting TWS auto-login thread. | 2016-02-14 11:38:03 TWS auto-login thread ending. | 2016-02-14 11:38:03 File >> Disconnect selected. | 2016-02-14 11:38:04 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:38:04 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:38:04 * Interactive Brokers | Disconnected. | 2016-02-14 11:38:04 The above has been sent to support. | 2016-02-14 11:46:56 * HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-02-14 11:46:56 HTTP connection to www.sierrachart.com:80 (28) | Connected. | 2016-02-14 11:46:57 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChartAust\Data\MessageLogAnalysis.htm | 2016-02-14 11:47:01 HTTP connection to www.sierrachart.com:80 (28) | Closed. No error. | 2016-02-14 11:47:05 HTTP connection to www.sierrachart.com:80 (28) | Shutdown and closed. | 2016-02-14 11:47:05 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:52:51 Starting TWS auto-login thread. | 2016-02-14 11:52:51 TWS auto-login thread ending. | 2016-02-14 11:52:51 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 11:52:53 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:52:53 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:52:53 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 11:52:53 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 11:52:53 Interactive Brokers | Disconnected. | 2016-02-14 11:52:53 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 11:52:53 Starting TWS auto-login thread. | 2016-02-14 11:52:55 TWS auto-login thread ending. | 2016-02-14 11:52:55 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:52:56 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 11:52:59 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:52:59 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:52:59 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 11:52:59 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 11:52:59 Interactive Brokers | Disconnected. | 2016-02-14 11:52:59 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 11:52:59 Starting TWS auto-login thread. | 2016-02-14 11:52:59 TWS auto-login thread ending. | 2016-02-14 11:52:59 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:53:02 Starting TWS auto-login thread. | 2016-02-14 11:53:03 TWS auto-login thread ending. | 2016-02-14 11:53:03 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 11:53:04 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:53:04 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:53:04 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 11:53:04 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 11:53:04 Interactive Brokers | Disconnected. | 2016-02-14 11:53:04 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 11:53:04 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:53:08 Starting TWS auto-login thread. | 2016-02-14 11:53:08 TWS auto-login thread ending. | 2016-02-14 11:53:08 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 11:53:10 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:53:10 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:53:10 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 11:53:10 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 11:53:10 Interactive Brokers | Disconnected. | 2016-02-14 11:53:10 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 11:53:10 Starting TWS auto-login thread. | 2016-02-14 11:53:11 TWS auto-login thread ending. | 2016-02-14 11:53:11 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:53:13 Starting TWS auto-login thread. | 2016-02-14 11:53:15 TWS auto-login thread ending. | 2016-02-14 11:53:15 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 11:53:15 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:53:15 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:53:15 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 11:53:15 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 11:53:15 Interactive Brokers | Disconnected. | 2016-02-14 11:53:15 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 11:53:15 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:53:19 Starting TWS auto-login thread. | 2016-02-14 11:53:19 TWS auto-login thread ending. | 2016-02-14 11:53:19 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 11:53:21 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:53:21 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:53:21 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 11:53:21 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 11:53:21 Interactive Brokers | Disconnected. | 2016-02-14 11:53:21 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 11:53:21 Starting TWS auto-login thread. | 2016-02-14 11:53:23 TWS auto-login thread ending. | 2016-02-14 11:53:23 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:53:24 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 11:53:26 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:53:26 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:53:26 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 11:53:26 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 11:53:26 Interactive Brokers | Disconnected. | 2016-02-14 11:53:26 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 11:53:26 Starting TWS auto-login thread. | 2016-02-14 11:53:27 TWS auto-login thread ending. | 2016-02-14 11:53:27 Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:53:29 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2016-02-14 11:53:31 Interactive Brokers | Failed to connect to the data and trade server. | 2016-02-14 11:53:31 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-02-14 11:53:31 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-14 11:53:31 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-14 11:53:31 Interactive Brokers | Disconnected. | 2016-02-14 11:53:31 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-14 11:53:31 Starting TWS auto-login thread. | 2016-02-14 11:53:31 TWS auto-login thread ending. | 2016-02-14 11:53:31 File >> Disconnect selected. | 2016-02-14 11:53:34 Interactive Brokers | Disconnected. | 2016-02-14 11:53:34 |
| [2016-02-14 01:17:59] |
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This is the problem: Interactive Brokers: Connecting to 7496:7496 | 2016-02-14 11:53:08 Global Settings >> Data/Trade Service Settings >> Connection Details >> Server needs to be set to 127.0.0.1:7496 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-14 01:19:11] |
| Kiwi - Posts: 375 |
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Have you worked through the setup instructions and debugging info on this site? http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php http://www.sierrachart.com/index.php?page=doc/helpdetails76.html ... I see the SC team beat me to it. Its worth looking though these pages anyway to avoid future problems. Date Time Of Last Edit: 2016-02-14 01:20:03
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| [2016-02-14 01:28:32] |
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Help topic 76 is not relevant to this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-14 01:36:59] |
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Step 12 here is what is relevant: http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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