Login Page - Create Account

Support Board


Date/Time: Sat, 28 Dec 2024 08:55:27 +0000



SC Dom and TWS

View Count: 789

[2016-02-12 09:01:07]
stephensmart - Posts: 51
I have updated to the latest SC, have been having issues with very slow reporting on fills on SC DOM, if i place an order i can see that i am filled on TWS then about 6seconds later i see the order appear on the SC DOM as filled!
[2016-02-12 09:58:52]
Sierra Chart Engineering - Posts: 104368
This is very unusual to hear when using Interactive Brokers.

Does Sierra Chart seem like it is under a heavy load? Otherwise, most likely the order fill is just delayed from TWS.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-02-12 10:00:52]
stephensmart - Posts: 51
Was working 100% yesterday, must be a TWS issue, there are 2 of us using this solution in the office and we both experienced issues this morning, i guess it must be a delay on IB side.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account