Support Board
Date/Time: Sat, 28 Dec 2024 08:55:27 +0000
SC Dom and TWS
View Count: 789
[2016-02-12 09:01:07] |
stephensmart - Posts: 51 |
I have updated to the latest SC, have been having issues with very slow reporting on fills on SC DOM, if i place an order i can see that i am filled on TWS then about 6seconds later i see the order appear on the SC DOM as filled!
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[2016-02-12 09:58:52] |
Sierra Chart Engineering - Posts: 104368 |
This is very unusual to hear when using Interactive Brokers. Does Sierra Chart seem like it is under a heavy load? Otherwise, most likely the order fill is just delayed from TWS. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-02-12 10:00:52] |
stephensmart - Posts: 51 |
Was working 100% yesterday, must be a TWS issue, there are 2 of us using this solution in the office and we both experienced issues this morning, i guess it must be a delay on IB side.
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