Home >> Support Board

Support Board

Date/Time: Sat, 28 Dec 2024 09:34:51 +0000

How to Post a Message for Support

Stocks Data

View Count: 910

[2016-02-10 13:29:37] #1 [Go To First Post]
sigmadict - Posts: 95
Hello, I am currently using Rithmic Data feed with Sierra Chart package 5, Optimus Futures, and Amp Futures. I wanted to know, how can I get access to Stocks Data, live or Historical. In the Data Feed, I was looking for Historical Feeds, but I have this showing : SC Data - All Services (Not enable on package). Thanks. Regards

[2016-02-10 18:50:26] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
For historical stock data use the Sierra Chart Historical Data Service: Sierra Chart Historical Data Service In the Data Feed, I was looking for Historical Feeds, but I have this showing : SC Data - All Services (Not enable on package). This means you are not logged into Sierra Chart using your own directly paid for account but an account provided by a broker. Refer to: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-02-13 04:27:43] #3 [Go To First Post]
sigmadict - Posts: 95
I am logged in as Account name : Sigmadict12 But my Interface says BrokerScreen when the program is open. Do I need to re-download the program from Sierra's website to stop using this Broker's Screen ? I wish to stop using my Broker's Screen, and if so, will I loose all my configurations if I re-install ? Regards Date Time Of Last Edit: 2016-02-16 02:44:10

[2016-02-13 09:44:10] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have this now solved. Restart Sierra Chart. You will have access to the "SC Data-All Services". If not, let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-02-13 22:55:03] #5 [Go To First Post]
sigmadict - Posts: 95
It is working thank you very much. Is it normal that I am still under my Broker's Screen ? I find it useless anyway, is it possible to be simply on Sierra Chart, or it has to be like that as long as I am with this broker ? Thanks Regards Date Time Of Last Edit: 2016-02-13 22:55:56

[2016-02-14 00:12:20] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have set your Sierra Chart account to a default account now. Restart Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: