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Date/Time: Mon, 28 Oct 2024 08:57:46 +0000



Can't connect to GAIN Capital/OEC

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[2016-02-09 19:04:19]
User97684 - Posts: 136
HI, please help

- I manage to connect to my data trade provider, and although the light stays green, I get no live tick data from GAIN/ Capital /OEC.

Sierra probably manages to get some tick data at some point, but today it only manged 15 minutes of data from 7 am to 7.15.

Will this be broker issue, or a Sierra issue?

Thanks,
[2016-02-09 19:16:59]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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