Support Board
Date/Time: Sat, 28 Dec 2024 09:18:53 +0000
Can't connect to GAIN Capital/OEC
View Count: 679
| [2016-02-09 19:04:19] |
| User97684 - Posts: 136 |
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HI, please help - I manage to connect to my data trade provider, and although the light stays green, I get no live tick data from GAIN/ Capital /OEC. Sierra probably manages to get some tick data at some point, but today it only manged 15 minutes of data from 7 am to 7.15. Will this be broker issue, or a Sierra issue? Thanks, |
| [2016-02-09 19:16:59] |
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Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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