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Direct MessagesDate/Time: Mon, 28 Oct 2024 08:57:46 +0000
Historical Data after update
View Count: 658
| [2016-02-09 18:11:12] |
| User76267 - Posts: 2 |
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Hello, I've just updated SC to version 1366 (New Spreadsheet), before this update I had charts with ES(2) and TICK-NYSE(1) for 400 days in 5 minute charts. After the update I can not change the date range in each chart, respectively I can change the amount of days, but it doesn't work, I can see only range from today to cca beginning of January (2016-02-09 to 2016-01-07). I tried Symbol update, Data service is correct (to SC All services). How should I proceed? Thank you. |
| [2016-02-09 18:26:57] |
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We are looking into this problem now. What you need to do for now is perform a Full Reset of the Symbol Settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#FullResetSymbolSettingsSteps After that is done reload the chart with Chart >> Reload and Recalculate. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-09 21:23:28] |
| User76267 - Posts: 2 |
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Thank you very much, it seems to work now.
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