Support Board
Date/Time: Sat, 23 Nov 2024 08:09:35 +0000
data feed
View Count: 2509
| [2013-03-20 14:19:07] |
| User95628 - Posts: 7 |
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I cannot connect to my data feed. I have tried disabling the firewalls but it still is not connecting. the following is the log: Connecting to TD Ameritrade... | 2013-03-20 09:44:33 Logging in... (Step 1 of 3) | 2013-03-20 09:44:33 HttpSendRequest failed: Error code 2: The system cannot find the file specified. | 2013-03-20 09:44:33 Error while attempting to login to TD Ameritrade. | 2013-03-20 09:44:33 TDA service: Login failed. | 2013-03-20 09:44:33 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-03-20 09:44:33 To prevent further connection attempts, select File >> Disconnect. | 2013-03-20 09:44:33 Disconnected from TD Ameritrade. | 2013-03-20 09:44:33 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-03-20 09:44:33 |
| [2013-03-20 17:36:11] |
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Disabling the third-party firewall you are running is not sufficient. You are probably running McAfee or Norton. You will have to completely uninstall that firewall software. Or install Sierra Chart into a different folder on your system. It is very clear what the problem is here. We have lots of experience with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-03-20 17:36:35
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