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Direct MessagesDate/Time: Fri, 27 Sep 2024 05:17:07 +0000
Missing position lines
View Count: 976
| [2016-02-04 21:12:18] |
| User95456 - Posts: 12 |
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Hi Sierra Chart. After the upgrade TWS (Interactive Brokers) I have a problem with the SC. 1 - When I enter the position, the line input (and position) will disappear after a short time. 2 - And after hitting a target or stoploss there is missing input - output line . Thank you for your help. Otmar |
Attachment Deleted. Private File  SC_log.txt - Attached On 2016-02-04 21:04:43 UTC - Size: 54.94 KB - 379 views |
| [2016-02-05 03:04:49] |
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We do not accept videos and we cannot view it anyway. 1. Refer to the documentation about this here: Interactive Brokers Trading Service: Trade Position Line or Quantity Disappearing or Displaying Zero 2. We do not understand this. Could you please explain this better. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-07 20:05:33] |
| User95456 - Posts: 12 |
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Hi My English is very pure, but I try to explain my problem on snaps 1 - view after entering position. It's OK 2 - view after a few seconds 3 - view after exciting position In addition sometimes all works OK and sometimes I see situations like on the snaps |
 1_Enter.jpg / V - Attached On 2016-02-07 20:04:11 UTC - Size: 231.04 KB - 310 views |
| [2016-02-07 20:18:37] |
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Provide us the Trade Activity Log lines for these three orders so we can see what is happening. Here are instructions: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-08 19:05:24] |
| User95456 - Posts: 12 |
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ActivityType DateTime Symbol OrderActionSource InternalOrderID ServiceOrderID OrderType Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID Fill 2016-02-04 12:43:58.239 NQ-201603-GLOBEX IB order fill (execution) 10396 1459 Limit 1 Buy 4155.25 Filled 4155.00 1 DU137973 Open 1 0001f4e5.56b3549f.01.01 Fill 2016-02-04 12:44:43.003 NQ-201603-GLOBEX IB order fill (execution) 10397 1460 Limit 1 Sell 4155.75 Filled 4155.75 1 DU137973 Open -1 0001f4e5.56b354bb.01.01 Fill 2016-02-04 12:50:45.827 NQ-201603-GLOBEX IB order fill (execution) 10399 1462 Limit 1 Buy 4142.75 Filled 4142.75 1 DU137973 Open 1 0001f4e5.56b356b3.01.01 Fill 2016-02-04 12:51:34.605 NQ-201603-GLOBEX IB order fill (execution) 10400 1463 Limit 1 Sell 4144.75 Pending Modify 4144.25 1 DU137973 Open -1 0001f4e5.56b356ce.01.01 |
| [2016-02-08 23:55:11] |
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These are only the fills. This is not what we need to see. At the top left of the Trade Activity Log you need to select "All Activity". Here are the instructions again: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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