Support Board
Date/Time: Sun, 29 Dec 2024 00:32:20 +0000
"Auto-Set from Data Feed" problem
View Count: 811
| [2016-02-04 16:35:56] |
| User22396 - Posts: 191 |
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I notice that sometime the price scale on my chart or Dom is incorrect. i.e. decimal in wrong place or too many decimal places. When I F5 'chart settings' I notice that "Auto-Set from Data Feed" box is checked. Why does that happen and why is it inconsistently happening? Thanks |
| [2016-02-04 17:58:28] |
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Keep Chart >> Chart Settings >>Auto-Set from Data Feed unchecked. There was a recent issue where when this is checked, and using the Sierra Chart Exchange Data Feed, that the Price Multipliers were incorrectly being set. This is resolved in 1365. Update to this version. However, in the case of exchange traded spreads from the Sierra Chart Exchange Data Feed, this will be automatically checked. If you are seeing a problem with the price formatting, let us know the symbols so we can look into it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-04 17:59:23
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