Support Board
Date/Time: Sun, 29 Dec 2024 00:05:38 +0000
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View Count: 755
| [2016-02-04 14:32:22] |
| User970233 - Posts: 3 |
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Good morning, I am still not able to obtain minute bar data. Attached is a screenshot and below are the Sierra Chart logs. Thank you Isaac logs Software version: 1362 | 2016-02-04 13:18:19 Uses New Spreadsheets | 2016-02-04 13:18:19 Usage end date: 2016-02-16 | 2016-02-04 13:18:19 Enabled for: Advanced Features. | 2016-02-04 13:18:19 Enabled for: Advanced Features 2. | 2016-02-04 13:18:19 Enabled for: Sierra Chart Historical Data Service. | 2016-02-04 13:18:19 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-02-04 13:18:19 Current selected Data/Trading service: SC Data - All Services | 2016-02-04 13:18:19 Chart Update Interval: 500 | 2016-02-04 13:18:19 Time Zone: +00:00:00 (UTC+00) | 2016-02-04 13:18:19 2016-02-04 07:18:19 Local computer time | 2016-02-04 13:18:19 2016-02-04 13:18:19 Local computer time in UTC | 2016-02-04 13:18:19 2016-02-04 13:18:19 Local computer time in SC Time Zone | 2016-02-04 13:18:19 2016-02-02 04:20:05 Server time in UTC | 2016-02-04 13:18:19 Local computer UTC time and Server UTC time difference: 3 seconds. | 2016-02-04 13:18:19 Program path: C:\development\clientsoftware\SierraChart\ | 2016-02-04 13:18:19 Data Files path: C:\development\clientsoftware\SierraChart\Data\ | 2016-02-04 13:18:19 OS Version Number: 6.2 | 2016-02-04 13:18:19 Locale Information: C | 2016-02-04 13:18:19 AAPL [M] 1 Min #7 | Reloading chart. | 2016-02-04 13:29:05 AAPL [M] 1 Min #7 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\development\clientsoftware\SierraChart\Data\AAPL.scid | 2016-02-04 13:29:05 |
 Sierra Chart.png / V - Attached On 2016-02-04 14:31:32 UTC - Size: 78.34 KB - 243 views |
| [2016-02-04 18:28:19] |
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Select File >> Connect to Data Feed. Select Edit >> Delete All Data and Download. If there still is a problem, provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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