Support Board
Date/Time: Sun, 29 Dec 2024 00:20:54 +0000
Continued issues with IB and Futures
View Count: 689
| [2016-02-02 21:39:23] |
| User63160 - Posts: 9 |
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I had these problems corrected and now they have returned. I am receiving market stats and stock quotes real time but I am not receiving any real time futures data. Everything was working yesterday and am not aware of anything that I did overnight to change any settings. I have run through all of the troubleshooting steps and can't see any settings that I have wrong.
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| [2016-02-03 01:31:13] |
| User63160 - Posts: 9 |
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This evening I logged in on my home computer and it appears to be working fine. Is there an issue I may be creating by logging in from 2 separate machines?
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| [2016-02-03 02:51:07] |
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These are the relevant sections of documentation for this: Interactive Brokers Trading Service: Market Data Not Subscribed Through Interactive Brokers http://www.sierrachart.com/index.php?page=doc/helpdetails3.html There is no problem logging in from two separate computers. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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