Support Board
Date/Time: Sat, 28 Dec 2024 23:58:59 +0000
Connection to RT data not working
View Count: 725
| [2016-02-02 12:54:42] |
| Adam - Posts: 141 |
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Hi i have just flipped from DTN IQFeed to you guys for my data on CME and ICE. The $35 is saying activated and the 2 exchanges are also green for go! i am not getting any FT data. im connected on the 'SC DATA - All Services' on the DTS window here is my error log: Requesting market depth updates for: CLH16 if supported. | 2016-02-02 12:48:25 SC Exchange Data | Market Depth data has been rejected for symbol: CLH16. Exchange not authorized. | 2016-02-02 12:48:25 Current selected Data/Trading service: SC Data - All Services | 2016-02-02 12:49:26 HTTP connection to ds01.ddfplus.com:80 (31) | Closed. No error. | 2016-02-02 12:49:27 HTTP connection to ds01.ddfplus.com:80 (31) | Shutdown and closed. | 2016-02-02 12:49:27 cheers |
| [2016-02-02 13:28:08] |
| User224937 - Posts: 1 |
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Hello, I have the same issue. I am connected to SC DATA . All services, charts are loaded but it is not real time. If I am connected to data feed it loads data, but they are around 10 minutes delayed and then it stops to load again. |
| [2016-02-02 13:47:41] |
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In each of these cases to receive real-time CME data you need to connect to your Live trading account. Refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Integration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-02 13:50:31
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