Support Board
Date/Time: Sun, 29 Dec 2024 00:15:47 +0000
scale problem after using SC real-time data feed
View Count: 730
| [2016-02-02 11:06:32] |
| vrunrun - Posts: 53 |
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I've just finished setting up the sc datafeed using ib as broker. What I notice is for CL (cruel oil) and GC (gold), the scale displayed in my multi time frame charts are incorrect (pls see attached). I also found that the real-time/historical price multiplier had been set to 0.01. As I didn't change my chart settings before (my charts are used with ib data feed previously), pls advise why this happened and what should I do to make the scale to display correctly. Thx.
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Private File Private File |
| [2016-02-02 11:07:12] |
| vrunrun - Posts: 53 |
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BTW, sc ver used is 1362.
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| [2016-02-02 13:52:40] |
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Select Chart >> Chart Settings. Make sure "Auto Set from Data Feed" is unchecked. The setting is by the "Price Display Format" setting. And follow the instructions here to apply the Global Symbol Settings to the chart: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps Also, to avoid avoid this problem again update to the latest prerelease with Help >> Download Prerelease following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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