Login Page - Create Account

Support Board


Date/Time: Sun, 29 Dec 2024 06:29:16 +0000



Symbol Error when I start SC, for symbol I did not ask

View Count: 663

[2016-01-26 08:15:36]
wwwingman - Posts: 185
Hi,

Every time I start my main Sierra, with no default open charts, I get an error for two symbols of options.
I remember I did some tests with those symbols (and others..), but I don't anymore, and have no charts using those symbols.

Here is related logs :

IQFeed | Starting real-time market data updates for: @ESU15C216000. ID: 1 | 2016-01-26 03:10:33
IQFeed | Starting real-time market data updates for: @ESU15C210000. ID: 2 | 2016-01-26 03:10:33
...
Symbol Error - @ESU15C216000 is unknown, unavailable, or improperly formatted. | 2016-01-26 03:10:34
Symbol Error - @ESU15C210000 is unknown, unavailable, or improperly formatted. | 2016-01-26 03:10:34

Any idea how to remove what is causing that error ?

-- W
[2016-01-26 08:29:24]
Sierra Chart Engineering - Posts: 104368
This section here covers this in detail:
https://www.sierrachart.com/index.php?page=doc/doc_ChartDataFiles.html#CleaningUpOldSymbols
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account