Support Board
Date/Time: Sat, 28 Dec 2024 23:37:37 +0000
update
View Count: 682
[2016-01-25 17:20:35] |
User750825 - Posts: 2 |
I have received a notification the past two times I logged into my infinity account. That is the vendor I use Sierra Charts through. I have been told I have one day of data feed left; however I updated and extended the feed last Friday - 1/22/16 -. I have checked my account, today(1-25-16) and it says I have 95 days left. If you could ensure that i will not lose any feeds tomorrow that would be great. Thanks Gar Date Time Of Last Edit: 2016-01-25 21:22:59
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[2016-01-25 17:43:28] |
Sierra Chart Engineering - Posts: 104368 |
You just need to restart Sierra Chart. This will solve the problem. You may also have to follow the Forced Login instructions here: http://www.sierrachart.com/index.php?page=doc/LoginInstructions.php#ForcedLogin Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-25 21:26:07
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