Support Board
Date/Time: Sat, 28 Dec 2024 07:50:06 +0000
Calculating Studies
View Count: 840
| [2016-01-14 21:15:57] |
| User24791 - Posts: 48 |
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I have recently noticed that calculating studies (ver 1351) takes a few minutes and freezes platform...Anyone else experiencing this issue?
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| [2016-01-14 23:25:35] |
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This is going to relate to the particular studies you are using on the chart. Specifically what studies are those? There may be a problem with one of them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-15 00:11:02] |
| User24791 - Posts: 48 |
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That is going to be like finding a needle in haystack...As there are multiple studies...Is there a way to narrow the field? This is a persistent rather annoying problem. Thanks...
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| [2016-01-15 00:15:51] |
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You have to remove studies one by one to isolate the problem. There simply is no other way. If this has been a persistent problem, then we need to understand what study is causing this and why. Are you running any custom studies? If so, that could be the problem. Also refer to help topic 30: Http://www.sierrachart.com/index.php?page=doc/helpdetails30.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-15 00:23:45] |
| User24791 - Posts: 48 |
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Ok Thanks...This will definitely take some time to troubleshoot...Will update Forum what I find...Thanks again for quick response...Sierra Chart and Support Rocks!
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