Login Page - Create Account

Support Board


Date/Time: Sat, 28 Dec 2024 04:46:25 +0000



SC Data Feed down

View Count: 632

[2016-01-12 10:17:25]
Futurestrader77 - Posts: 126
It is the second time this morning, that the SC Data Feed is down just for a few seconds. Please take a look into it. Thank you!
[2016-01-12 10:23:26]
Sierra Chart Engineering - Posts: 104368
This was the result of a software update. So when we do that, some users are disconnected from the server being updated and then switched over to the other server. This happens within about three seconds.

However, there will should only been one interruption for just about two or three seconds.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account