Login Page - Create Account

Support Board


Date/Time: Sat, 28 Dec 2024 04:40:19 +0000



500 RT symbols

View Count: 965

[2016-01-11 21:57:28]
User44130 - Posts: 23
Hello,

Please reset the number of symbols so that CME indices are excluded from the total number of symbols I receive (discontinued that service last week). I want to get exactly 500 RT symbols from US stock market data feed I've just subscribed. Previously I subscribed for 200 symbols but was able to receive only 180 symbols because I guess the other 20 were allocated for CME indices, which I don't need any more.

Thanks,
[2016-01-12 04:56:06]
Sierra Chart Engineering - Posts: 104368
We are checking on this now.

We are also contacting Barchart about the pricing because we think 500 symbols should be a better price than it is.

It is our objective to get the price down to 75 USD.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-12 05:02:55
[2016-01-12 09:58:35]
Sierra Chart Engineering - Posts: 104368
Letting you know, when users are now on the 500 symbol limit level with the Sierra Chart Exchange Data Feed you will now receive real-time data on 500 equity symbols at a time.

Let us know if there any problems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account