Support Board
Date/Time: Sat, 28 Dec 2024 01:14:12 +0000
AMP transfer
View Count: 854
| [2016-01-08 15:06:22] |
| User78926 - Posts: 69 |
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Hi there, I have opening and funded an account with AMP Futures [104135] and talking to them they recommend I select SCs Package 5 through their portal so I can set up my SCs package via AMP. Therefore can you please refund/credit me with the remaining 102 days [unsure what that amounts to] back to my credit card or bank account which ever is easier? Thanks and regards, Mark |
| [2016-01-08 17:45:15] |
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As a matter of policy, a refund is not available. Refer to this here: Sierra Chart Purchase and License Information: Refunds Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-08 18:00:00] |
| User78926 - Posts: 69 |
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no refund - so I have to run 2 SC packages - is that the case? is there a way you can converse with AMP to allow me Package 5 on my account? |
| [2016-01-08 18:22:32] |
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Your own Sierra Chart account is already set to service package 5. So you do not need to pay your broker for that. Simply tell them that you do not want them to provide you Sierra Chart. This is all. It is very simple. If they tell you otherwise, they are mistaken about that. Your own copy of Sierra Chart will connect with AMP and all of the set up instructions for each supported Data or Trading service is found here: https://www.sierrachart.com/index.php?page=doc/Data.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-08 18:24:24
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| [2016-01-08 20:37:21] |
| User78926 - Posts: 69 |
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Thx for that yes got it sorted thankyou :)
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| [2016-01-09 22:42:22] |
| Infinite - Posts: 134 |
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You would be better off using the SC you pay for directly yourself compared to AMP's less/low featured watered down version, I promise!!
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