Support Board
Date/Time: Sat, 28 Dec 2024 04:55:17 +0000
EUR/USD 6E Futures trading in half ticks effective january 10 2016
View Count: 2607
| [2016-01-08 08:01:41] |
| User295967 - Posts: 32 |
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What changes in settings need to be applied to Sierra to handle the new half ticks size of the CME 6E contract as per January 10 2016?
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| [2016-01-08 08:25:15] |
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We will set this up after the close today and update this thread with instructions.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-09 15:14:55] |
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The Symbol Settings have been updated for the 6E. Follow the instructions here to update the Symbol Settings: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps You will also need to apply them to the chart: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-10 18:11:46] |
| User13668 - Posts: 294 |
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The Symbol Settings you have updated; is this just for the SC data feed or have you updated it for all data feeds eg TTnet? Assuming you have done SC data feed only and that TTnet should do their own at their end, I assume I still follow your instructions to apply the update from TTnet? |
| [2016-01-10 20:40:56] |
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We have updated the Symbol Settings for all Services including TT FIX/Net. Follow the instructions provided. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-11 07:49:09] |
| T44 - Posts: 363 |
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Those instructions have not worked for me (1352 and T4, symbols updated, updated settings applied to charts). Current price is displayed e.g. 10.91600 and yesterdays price was 1.0540....so the charts are scaled accordingly. Please advise. |
| [2016-01-11 08:11:42] |
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We are checking on this for CTS. Really surprised about these problems. Our own data feed handled this gracefully without any trouble at all. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-11 08:12:10
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| [2016-01-11 09:00:43] |
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We have corrected the Symbol Settings for the 6E for CTS. Follow the instructions here to update the Symbol Settings: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps You will also need to apply them to the chart: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps However, there is a problem where the historical data before January 10, 2016 does not match the new price format. It can be adjusted by following the instructions here: http://www.sierrachart.com/index.php?page=doc/doc_AdjustingData.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-11 17:19:56] |
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The chart is 100% blank? This does not make sense.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-11 18:04:53] |
| Robson - Posts: 76 |
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imho this is the same issue that i posted about M6E for T4.
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| [2016-01-11 18:07:37] |
| Robson - Posts: 76 |
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consider also that quote board for M6E on T4 have price format like 1.0903 and for 6E like 10903.5
Date Time Of Last Edit: 2016-01-11 18:12:12
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| [2016-01-11 18:13:31] |
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In the case of CTS what we see is expected because the historical data has not been adjusted for this symbol. At least the last time we looked. Anyway, re-download the data in the chart by selecting Edit >> Delete All Data and Download. You can adjust the historical data in the chart by using the Edit >> Adjust Data function which is documented here: https://www.sierrachart.com/index.php?page=doc/doc_AdjustingData.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-11 20:55:28] |
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If you want a resolution to the problem right now, then you do have the ability to resolve it right now. Yes, CTS should take care of this, but you have the ability to resolve it on your own without having to wait for CTS, assuming they change the historical data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-11 22:10:41] |
| avifutures - Posts: 59 |
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Range bars for 6E become half of their length after applying the "Half tick change" because they count the half tick as a one tick. I doubled their length to solve this... For example: Chart Settings> Bar Period: Range Per Bar-True (in ticks) was eaqual 3 and I changed it to 6 for bars to keep the original length of 3 ticks... |
| [2016-01-11 22:29:31] |
| avifutures - Posts: 59 |
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The target and stop legs for bracket order are counting half ticks as ticks so their values have to be doubled.. |
| [2016-01-12 07:13:22] |
| User35549 - Posts: 6 |
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hello! I am user of CTS T4. I corrected the symbol setting, I applyed them to chart, I adjusted following your instraction and I re-downloaded data. right now I have this: adjasted data has tick format like 0.10915 https://gyazo.com/ee2b74fa988b1309440d228ecc6bf412, while current prices have normal format (1.09895) https://gyazo.com/631e357b8e2ad06fe52e9e641c631be1 the whole chart looks like - https://gyazo.com/15e61278d17e0a47affb862881b7a0a1 I m trading euro looking at DX chart at the moment ))) please, help me to solve the problem. thank u |
| [2016-01-12 08:26:35] |
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In order for us to provide you an accurate and fast response, when posting an image of a chart, only use the method described here and no other: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image When using Edit >> Adjust Data >> Adjust Price and Volume. Make sure the Last Date and Time to Adjust Date is set to 2016-01-09. Re-download all the data in the chart again, and adjust the data again but not later than that date. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-12 08:27:03
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