Support Board
Date/Time: Sun, 29 Dec 2024 00:24:14 +0000
IB second data feed
View Count: 1042
| [2016-01-05 17:02:58] |
| User863264 - Posts: 2 |
|
Hello, I have problem with second data feed from IB. I run one TWS and one Sierra Chart on my first computer and second TWS and Sierra Chart on second computer. Sierra i started as first works perfectly, but the second Sierra shows error message: Symbol is unknown, and it's not showing real-time data. Thank you for your help Here is my Message Log: Software version: 1332 | 2016-01-05 17:04:10 Uses New Spreadsheets | 2016-01-05 17:04:10 Usage end date: 2016-09-04 | 2016-01-05 17:04:10 Enabled for: Advanced Features. | 2016-01-05 17:04:10 Enabled for: Advanced Features 2. | 2016-01-05 17:04:10 Enabled for: Sierra Chart Historical Data Service. | 2016-01-05 17:04:10 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-01-05 17:04:10 Enabled for: INDEXES_DATA_BARCHART | 2016-01-05 17:04:10 Enabled for: CME (Trading Account Required) | 2016-01-05 17:04:10 Enabled for: CBOT (Trading Account Required) | 2016-01-05 17:04:10 Enabled for: COMEX (Trading Account Required) | 2016-01-05 17:04:10 Enabled for: NYMEX (Trading Account Required) | 2016-01-05 17:04:10 Received 2 data feed usernames. | 2016-01-05 17:04:10 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-01-05 17:04:10 Current selected Data/Trading service: Interactive Brokers | 2016-01-05 17:04:10 Chart Update Interval: 500 | 2016-01-05 17:04:10 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2016-01-05 17:04:10 2016-01-05 17:04:10 Local computer time | 2016-01-05 17:04:10 2016-01-05 16:04:10 Local computer time in UTC | 2016-01-05 17:04:10 2016-01-05 17:04:10 Local computer time in SC Time Zone | 2016-01-05 17:04:10 2016-01-05 16:04:13 Server time in UTC | 2016-01-05 17:04:10 Local computer UTC time and Server UTC time difference: 4 seconds. | 2016-01-05 17:04:10 Program path: C:\SierraChart\ | 2016-01-05 17:04:10 Data Files path: C:\SierraChart\Data\ | 2016-01-05 17:04:10 OS Version Number: 6.1 | 2016-01-05 17:04:10 Locale Information: C | 2016-01-05 17:04:10 Checking for new symbol settings for ib | 2016-01-05 17:04:10 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-01-05 17:04:10 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-01-05 17:04:10 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-01-05 17:04:10 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-01-05 17:04:10 Symbol settings are up-to-date for ib | 2016-01-05 17:04:11 Interactive Brokers: Connecting to 127.0.0.1:7494 | 2016-01-05 17:04:15 Socket (4) | Connected. | 2016-01-05 17:04:15 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2016-01-05 17:04:15 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-01-05 17:04:16 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-01-05 17:04:16 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-01-05 17:04:16 Interactive Brokers | TWS server version: 76 | 2016-01-05 17:04:16 Interactive Brokers | Connected. Waiting for account information. | 2016-01-05 17:04:16 IB Account information received. | 2016-01-05 17:04:16 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-01-05 17:04:16 Interactive Brokers | Connected to Demo or Simulated account. | 2016-01-05 17:04:16 Interactive Brokers | Year-Month last connected to Live account: 2016-01 | 2016-01-05 17:04:16 Interactive Brokers | Requesting Trade Positions (IB account data updates) for account: DU99* | 2016-01-05 17:04:16 Interactive Brokers | Connected to data and trading server. | 2016-01-05 17:04:16 Next valid order ID: 6286 | 2016-01-05 17:04:16 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2016-01-05 17:04:16 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2016-01-05 17:04:16 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2016-01-05 17:04:16 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2016-01-05 17:04:16 Next valid order ID: 6286 | 2016-01-05 17:04:16 IB Account information received. | 2016-01-05 17:04:16 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-01-05 17:04:16 Interactive Brokers | Connected to Demo or Simulated account. | 2016-01-05 17:04:16 Interactive Brokers | Year-Month last connected to Live account: 2016-01 | 2016-01-05 17:04:16 Interactive Brokers | Received Trade Positions download end message for account DU99* | 2016-01-05 17:04:16 Interactive Brokers | Stopping automatic Trade Position updates for account: DU99* | 2016-01-05 17:04:16 Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2016-01-05 17:04:16 Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-01-05 17:04:21 * Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-01-05 17:04:21 * Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-01-05 17:04:21 * Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-01-05 17:04:21 * Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-01-05 17:04:22 * Interactive Brokers | Requesting Trade Positions (IB account data updates) for account: DU99* | 2016-01-05 17:04:22 Interactive Brokers | Requesting historical order fills for account DU99*. | 2016-01-05 17:04:22 Mapping NQ-201603-GLOBEX to NQH16. Service code: cme | 2016-01-05 17:04:22 SC Exchange Data | Starting real-time market data updates for: NQH16. ID: 1 | 2016-01-05 17:04:22 Using username 0 | 2016-01-05 17:04:22 SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2016-01-05 17:04:22 Requesting market depth updates for: NQ-201603-GLOBEX if supported. | 2016-01-05 17:04:22 Mapping YM-201603-ECBOT to YMH16. Service code: cbot | 2016-01-05 17:04:22 SC Exchange Data | Starting real-time market data updates for: YMH16. ID: 2 | 2016-01-05 17:04:22 Requesting market depth updates for: YM-201603-ECBOT if supported. | 2016-01-05 17:04:22 Interactive Brokers | Received Trade Positions download end message for account DU99* | 2016-01-05 17:04:22 Interactive Brokers | Stopping automatic Trade Position updates for account: DU99* | 2016-01-05 17:04:22 Intraday data recording state for symbol YM-201603-ECBOT is set to download 'Pending'. | 2016-01-05 17:04:22 Interactive Brokers | Received Open orders end message. | 2016-01-05 17:04:22 Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2016-01-05 17:04:22 HD Request # 2 | Downloading Intraday chart data for YM-201603-ECBOT to the file YM-201603-ECBOT.scid. Service: cbot | 2016-01-05 17:04:22 HD Request # 2 | Download start Date-Time: 2016-01-05 16:59:18.000 | 2016-01-05 17:04:22 HD Request # 2 | Using server: scdf2.sierracharts.com port 10149 | 2016-01-05 17:04:22 SC DTC Data | Starting real-time market data updates for: TICK-NYSE. ID: 3 | 2016-01-05 17:04:22 SC DTC Data | Connecting to the server ds3.sierracharts.com. Port 10048 | 2016-01-05 17:04:22 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2016-01-05 17:04:22 Mapping ES-201603-GLOBEX to ESH16. Service code: cme | 2016-01-05 17:04:22 SC Exchange Data | Starting real-time market data updates for: ESH16. ID: 4 | 2016-01-05 17:04:22 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-01-05 17:04:22 Intraday data recording state for symbol ES-201603-GLOBEX is set to download 'Pending'. | 2016-01-05 17:04:22 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-01-05 17:04:22 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2016-01-05 17:04:22 Intraday data recording state for symbol NQ-201603-GLOBEX is set to download 'Pending'. | 2016-01-05 17:04:22 Mapping EMD-201603-GLOBEX to EMDH16. Service code: cme | 2016-01-05 17:04:22 SC Exchange Data | Starting real-time market data updates for: EMDH16. ID: 5 | 2016-01-05 17:04:22 Intraday data recording state for symbol EMD-201603-GLOBEX is set to download 'Pending'. | 2016-01-05 17:04:22 Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-01-05 17:04:22 * Socket (7) | Connected. | 2016-01-05 17:04:22 SC DTC Data | Connected to server. | 2016-01-05 17:04:22 Socket (5) | Connected. | 2016-01-05 17:04:22 HD Request # 2 | Sending historical data logon request message. | 2016-01-05 17:04:22 Socket (6) | Connected. | 2016-01-05 17:04:22 SC Exchange Data | Connected to server. | 2016-01-05 17:04:22 SC DTC Data | Setting DTC Encoding to Binary VLS | 2016-01-05 17:04:22 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2016-01-05 16:59:18. Record interval: 0. Symbol: YMH16 | 2016-01-05 17:04:22 SC DTC Data | Sending logon request message. | 2016-01-05 17:04:22 SC Exchange Data | Setting DTC Encoding to Binary | 2016-01-05 17:04:22 SC Exchange Data | Sending logon request message. | 2016-01-05 17:04:22 Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-01-05 17:04:23 * SC Exchange Data | Server Name: SC Real-Time Server. | 2016-01-05 17:04:23 SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2016-01-05 17:04:23 SC Exchange Data | Successfully connected. | 2016-01-05 17:04:23 SC Exchange Data | Restarting real-time data updates for symbol: EMD-201603-GLOBEX -> EMDH16 | 2016-01-05 17:04:23 SC Exchange Data | Restarting real-time data updates for symbol: ES-201603-GLOBEX -> ESH16 | 2016-01-05 17:04:23 SC Exchange Data | Restarting real-time data updates for symbol: NQ-201603-GLOBEX -> NQH16 | 2016-01-05 17:04:23 SC Exchange Data | Restarting real-time data updates for symbol: YM-201603-ECBOT -> YMH16 | 2016-01-05 17:04:23 Symbol Error - EMD-201603-GLOBEX is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2016-01-05 17:04:23 Symbol Error - ES-201603-GLOBEX is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2016-01-05 17:04:23 Symbol Error - NQ-201603-GLOBEX is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2016-01-05 17:04:23 SC Exchange Data | Market Depth data has been rejected for symbol: NQ-201603-GLOBEX. Exchange not authorized. | 2016-01-05 17:04:23 Symbol Error - YM-201603-ECBOT is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2016-01-05 17:04:23 SC Exchange Data | Market Depth data has been rejected for symbol: YM-201603-ECBOT. Exchange not authorized. | 2016-01-05 17:04:23 SC DTC Data | Server Name: SC Real-Time Server. | 2016-01-05 17:04:23 SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2016-01-05 17:04:23 SC DTC Data | Logon error received from server: No data service given. | 2016-01-05 17:04:23 Socket (7) | Shutdown and closed. | 2016-01-05 17:04:23 SC DTC Data | Disconnected from the server. | 2016-01-05 17:04:23 SC DTC Data | Data feed disconnected. Will reconnect. | 2016-01-05 17:04:23 HD Request # 2 | Decompressing data. | 2016-01-05 17:04:23 Socket (5) | Shutdown and closed. | 2016-01-05 17:04:23 The network socket for historical data has been closed. | 2016-01-05 17:04:23 HD Request # 2 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for YM-201603-ECBOT | 2016-01-05 17:04:23 HD Request # 2 | Intraday download COMPLETE for YM-201603-ECBOT. Completion time: 1s. Unique request ID: 1 | 2016-01-05 17:04:23 Removed historical data download ID 1 | 2016-01-05 17:04:23 Real-time Intraday chart data file updates started for YM-201603-ECBOT | 2016-01-05 17:04:23 HD Request # 3 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2016-01-05 17:04:23 HD Request # 3 | Download start Date-Time: 2016-01-05 16:59:20.000 | 2016-01-05 17:04:23 HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2016-01-05 17:04:23 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2016-01-05 17:04:23 Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-01-05 17:04:23 * Socket (8) | Connected. | 2016-01-05 17:04:23 HD Request # 3 | Sending historical data logon request message. | 2016-01-05 17:04:23 Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-01-05 17:04:23 * Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-01-05 17:04:24 * Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-01-05 17:04:24 * Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-01-05 17:04:24 * HD Request # 3 | Requesting Intraday data. Start Date-Time: 2016-01-05 16:59:20. Record interval: 0. Symbol: TICK-NYSE | 2016-01-05 17:04:24 HD Request # 3 | Decompressing data. | 2016-01-05 17:04:24 HD Request # 3 | Receiving Intraday data for TICK-NYSE starting at 2016-01-05 16:59:20 | 2016-01-05 17:04:24 HD Request # 3 | Timestamp of first Intraday data file record written: 2016-01-05 16:59:21 | 2016-01-05 17:04:24 Socket (8) | Shutdown and closed. | 2016-01-05 17:04:25 The network socket for historical data has been closed. | 2016-01-05 17:04:25 HD Request # 3 | Received 308 records from 2016-01-05 16:59:20 to 2016-01-05 17:04:27 (5.1 minutes) and wrote 307 records for TICK-NYSE | 2016-01-05 17:04:25 HD Request # 3 | Intraday download COMPLETE for TICK-NYSE. Completion time: 2s. Unique request ID: 2 | 2016-01-05 17:04:25 Removed historical data download ID 2 | 2016-01-05 17:04:25 Real-time Intraday chart data file updates started for TICK-NYSE | 2016-01-05 17:04:25 HD Request # 4 | Downloading Intraday chart data for ES-201603-GLOBEX to the file ES-201603-GLOBEX.scid. Service: cme | 2016-01-05 17:04:25 HD Request # 4 | Download start Date-Time: 2016-01-05 16:59:19.000 | 2016-01-05 17:04:25 HD Request # 4 | Using server: scdf1.sierracharts.com port 10149 | 2016-01-05 17:04:25 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-01-05 17:04:25 SC DTC Data | Connecting to the server ds5.sierracharts.com. Port 443 | 2016-01-05 17:04:25 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2016-01-05 17:04:25 Socket (9) | Connected. | 2016-01-05 17:04:25 HD Request # 4 | Sending historical data logon request message. | 2016-01-05 17:04:25 Socket (10) | Connected. | 2016-01-05 17:04:25 SC DTC Data | Connected to server. | 2016-01-05 17:04:25 HD Request # 4 | Requesting Intraday data. Start Date-Time: 2016-01-05 16:59:19. Record interval: 0. Symbol: ESH16 | 2016-01-05 17:04:26 HD Request # 4 | Decompressing data. | 2016-01-05 17:04:26 Socket (9) | Shutdown and closed. | 2016-01-05 17:04:26 The network socket for historical data has been closed. | 2016-01-05 17:04:26 HD Request # 4 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES-201603-GLOBEX | 2016-01-05 17:04:26 HD Request # 4 | Intraday download COMPLETE for ES-201603-GLOBEX. Completion time: 0s. Unique request ID: 3 | 2016-01-05 17:04:26 Removed historical data download ID 3 | 2016-01-05 17:04:26 Real-time Intraday chart data file updates started for ES-201603-GLOBEX | 2016-01-05 17:04:26 HD Request # 5 | Downloading Intraday chart data for NQ-201603-GLOBEX to the file NQ-201603-GLOBEX.scid. Service: cme | 2016-01-05 17:04:26 HD Request # 5 | Download start Date-Time: 2016-01-05 16:59:19.000 | 2016-01-05 17:04:26 HD Request # 5 | Using server: scdf2.sierracharts.com port 10149 | 2016-01-05 17:04:26 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-01-05 17:04:26 Socket (11) | Connected. | 2016-01-05 17:04:26 HD Request # 5 | Sending historical data logon request message. | 2016-01-05 17:04:26 SC DTC Data | Setting DTC Encoding to Binary | 2016-01-05 17:04:26 SC DTC Data | Sending logon request message. | 2016-01-05 17:04:26 HD Request # 5 | Requesting Intraday data. Start Date-Time: 2016-01-05 16:59:19. Record interval: 0. Symbol: NQH16 | 2016-01-05 17:04:26 HD Request # 5 | Decompressing data. | 2016-01-05 17:04:27 Socket (11) | Shutdown and closed. | 2016-01-05 17:04:27 The network socket for historical data has been closed. | 2016-01-05 17:04:27 HD Request # 5 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQ-201603-GLOBEX | 2016-01-05 17:04:27 HD Request # 5 | Intraday download COMPLETE for NQ-201603-GLOBEX. Completion time: 1s. Unique request ID: 4 | 2016-01-05 17:04:27 Removed historical data download ID 4 | 2016-01-05 17:04:27 Real-time Intraday chart data file updates started for NQ-201603-GLOBEX | 2016-01-05 17:04:27 HD Request # 6 | Downloading Intraday chart data for EMD-201603-GLOBEX to the file EMD-201603-GLOBEX.scid. Service: cme | 2016-01-05 17:04:27 HD Request # 6 | Download start Date-Time: 2016-01-05 16:59:09.000 | 2016-01-05 17:04:27 HD Request # 6 | Using server: scdf1.sierracharts.com port 10149 | 2016-01-05 17:04:27 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-01-05 17:04:27 SC DTC Data | Server Name: SC Realtime Server. | 2016-01-05 17:04:27 SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2016-01-05 17:04:27 SC DTC Data | Successfully connected. | 2016-01-05 17:04:27 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2016-01-05 17:04:27 SC DTC Data | Restarting real-time data updates for symbol: TICK-NYSE | 2016-01-05 17:04:27 Socket (12) | Connected. | 2016-01-05 17:04:27 HD Request # 6 | Sending historical data logon request message. | 2016-01-05 17:04:27 Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-01-05 17:04:27 * HD Request # 6 | Requesting Intraday data. Start Date-Time: 2016-01-05 16:59:09. Record interval: 0. Symbol: EMDH16 | 2016-01-05 17:04:27 HD Request # 6 | Decompressing data. | 2016-01-05 17:04:28 Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-01-05 17:04:28 * Socket (12) | Shutdown and closed. | 2016-01-05 17:04:28 The network socket for historical data has been closed. | 2016-01-05 17:04:28 HD Request # 6 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EMD-201603-GLOBEX | 2016-01-05 17:04:28 HD Request # 6 | Intraday download COMPLETE for EMD-201603-GLOBEX. Completion time: 1s. Unique request ID: 5 | 2016-01-05 17:04:28 Removed historical data download ID 5 | 2016-01-05 17:04:28 Real-time Intraday chart data file updates started for EMD-201603-GLOBEX | 2016-01-05 17:04:28 HD Request # 7 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2016-01-05 17:04:28 HD Request # 7 | Download start Date-Time: 2016-01-05 17:04:27.000 | 2016-01-05 17:04:28 HD Request # 7 | Using server: ds3.sierracharts.com port 10149 | 2016-01-05 17:04:28 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2016-01-05 17:04:28 Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-01-05 17:04:28 * Socket (13) | Connected. | 2016-01-05 17:04:28 HD Request # 7 | Sending historical data logon request message. | 2016-01-05 17:04:28 HD Request # 7 | Requesting Intraday data. Start Date-Time: 2016-01-05 17:04:27. Record interval: 0. Symbol: TICK-NYSE | 2016-01-05 17:04:29 HD Request # 7 | Decompressing data. | 2016-01-05 17:04:29 HD Request # 7 | Receiving Intraday data for TICK-NYSE starting at 2016-01-05 17:04:27 | 2016-01-05 17:04:29 HD Request # 7 | Timestamp of first Intraday data file record written: 2016-01-05 17:04:28 | 2016-01-05 17:04:29 Socket (13) | Shutdown and closed. | 2016-01-05 17:04:29 The network socket for historical data has been closed. | 2016-01-05 17:04:29 HD Request # 7 | Received 6 records from 2016-01-05 17:04:27 to 2016-01-05 17:04:32 (5.0 seconds) and wrote 5 records for TICK-NYSE | 2016-01-05 17:04:29 HD Request # 7 | Intraday download COMPLETE for TICK-NYSE. Completion time: 0s. Unique request ID: 6 | 2016-01-05 17:04:29 Removed historical data download ID 6 | 2016-01-05 17:04:29 Real-time Intraday chart data file updates started for TICK-NYSE | 2016-01-05 17:04:29 Message from IB: Market data farm connection is inactive but should be available upon demand.usfuture. IB Error Code: 2108. Request ID: -1. | 2016-01-05 17:05:52 Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. | 2016-01-05 17:05:52 Message from IB: Market data farm connection is inactive but should be available upon demand.usfuture. IB Error Code: 2108. Request ID: -1. | 2016-01-05 17:05:52 Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. | 2016-01-05 17:05:52 |
| [2016-01-05 18:55:45] |
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This is one of the relevant error messages: Symbol Error - EMD-201603-GLOBEX is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2016-01-05 17:04:23 This was due to an exchange authorization problem on your account. This has now been corrected but may take our server about 2 to 3 minutes to update. Reconnect to the data feed following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_FileMenu.html#ProcedureToReconnect Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-01 15:01:18] |
| User863264 - Posts: 2 |
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Hello, it's not working again. Here is my message log: Software version: 1332 | 2016-02-01 15:26:46 Uses New Spreadsheets | 2016-02-01 15:26:46 Usage end date: 2016-09-04 | 2016-02-01 15:26:46 Enabled for: Advanced Features. | 2016-02-01 15:26:46 Enabled for: Advanced Features 2. | 2016-02-01 15:26:46 Enabled for: Sierra Chart Historical Data Service. | 2016-02-01 15:26:46 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-02-01 15:26:46 Enabled for: INDEXES_DATA_BARCHART | 2016-02-01 15:26:46 Enabled for: CME (Trading Account Required) | 2016-02-01 15:26:46 Enabled for: CBOT (Trading Account Required) | 2016-02-01 15:26:46 Enabled for: COMEX (Trading Account Required) | 2016-02-01 15:26:46 Enabled for: NYMEX (Trading Account Required) | 2016-02-01 15:26:46 Received 2 data feed usernames. | 2016-02-01 15:26:46 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-02-01 15:26:46 Current selected Data/Trading service: Interactive Brokers | 2016-02-01 15:26:46 Chart Update Interval: 500 | 2016-02-01 15:26:46 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2016-02-01 15:26:46 2016-02-01 15:26:46 Local computer time | 2016-02-01 15:26:46 2016-02-01 14:26:46 Local computer time in UTC | 2016-02-01 15:26:46 2016-02-01 15:26:46 Local computer time in SC Time Zone | 2016-02-01 15:26:46 2016-02-01 14:26:55 Server time in UTC | 2016-02-01 15:26:46 Local computer UTC time and Server UTC time difference: 9 seconds. | 2016-02-01 15:26:46 Program path: C:\SierraChart\ | 2016-02-01 15:26:46 Data Files path: C:\SierraChart\Data\ | 2016-02-01 15:26:46 OS Version Number: 6.1 | 2016-02-01 15:26:46 Locale Information: C | 2016-02-01 15:26:46 Checking for new symbol settings for ib | 2016-02-01 15:26:46 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-02-01 15:26:46 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-02-01 15:26:47 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-02-01 15:26:47 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-02-01 15:26:47 Symbol settings are up-to-date for ib | 2016-02-01 15:26:47 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2016-02-01 15:26:51 Socket (4) | Connected. | 2016-02-01 15:26:52 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2016-02-01 15:26:52 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-02-01 15:26:52 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-02-01 15:26:52 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-02-01 15:26:52 Interactive Brokers | TWS server version: 76 | 2016-02-01 15:27:07 Interactive Brokers | Connected. Waiting for account information. | 2016-02-01 15:27:07 IB Account information received. | 2016-02-01 15:27:07 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-02-01 15:27:07 Interactive Brokers | Connected to Demo or Simulated account. | 2016-02-01 15:27:07 Interactive Brokers | Year-Month last connected to Live account: 2016-02 | 2016-02-01 15:27:07 Interactive Brokers | Requesting Trade Positions (IB account data updates) for account: DU99* | 2016-02-01 15:27:07 Interactive Brokers | Connected to data and trading server. | 2016-02-01 15:27:07 Next valid order ID: 6406 | 2016-02-01 15:27:07 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2016-02-01 15:27:07 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2016-02-01 15:27:07 Next valid order ID: 6406 | 2016-02-01 15:27:07 IB Account information received. | 2016-02-01 15:27:07 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-02-01 15:27:07 Interactive Brokers | Connected to Demo or Simulated account. | 2016-02-01 15:27:07 Interactive Brokers | Year-Month last connected to Live account: 2016-02 | 2016-02-01 15:27:07 Interactive Brokers | Received Trade Positions download end message for account DU99* | 2016-02-01 15:27:07 Interactive Brokers | Stopping automatic Trade Position updates for account: DU99* | 2016-02-01 15:27:07 Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2016-02-01 15:27:07 Interactive Brokers | Requesting Trade Positions (IB account data updates) for account: DU99* | 2016-02-01 15:27:12 Interactive Brokers | Requesting historical order fills for account DU99*. | 2016-02-01 15:27:12 Interactive Brokers | Received Trade Positions download end message for account DU99* | 2016-02-01 15:27:12 Interactive Brokers | Stopping automatic Trade Position updates for account: DU99* | 2016-02-01 15:27:12 Interactive Brokers | Received Open orders end message. | 2016-02-01 15:27:12 Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2016-02-01 15:27:12 Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-02-01 15:43:45 * Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-02-01 15:43:45 * Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-02-01 15:43:45 * Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-02-01 15:43:45 * Mapping YM-201603-ECBOT to YMH16. Service code: cbot | 2016-02-01 15:43:45 SC Exchange Data | Starting real-time market data updates for: YMH16. ID: 1 | 2016-02-01 15:43:45 Using username 0 | 2016-02-01 15:43:45 SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 443 | 2016-02-01 15:43:45 Intraday data recording state for symbol YM-201603-ECBOT is set to download 'Pending'. | 2016-02-01 15:43:45 HD Request # 2 | Downloading Intraday chart data for YM-201603-ECBOT to the file YM-201603-ECBOT.scid. Service: cbot | 2016-02-01 15:43:45 HD Request # 2 | Download start Date-Time: 2016-02-01 15:21:03.000 | 2016-02-01 15:43:45 HD Request # 2 | Using server: scdf1.sierracharts.com port 10149 | 2016-02-01 15:43:45 SC DTC Data | Starting real-time market data updates for: TICK-NYSE. ID: 2 | 2016-02-01 15:43:45 SC DTC Data | Connecting to the server ds4.sierracharts.com. Port 10048 | 2016-02-01 15:43:45 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2016-02-01 15:43:45 Mapping ES-201603-GLOBEX to ESH16. Service code: cme | 2016-02-01 15:43:45 SC Exchange Data | Starting real-time market data updates for: ESH16. ID: 3 | 2016-02-01 15:43:45 Intraday data recording state for symbol ES-201603-GLOBEX is set to download 'Pending'. | 2016-02-01 15:43:45 Mapping NQ-201603-GLOBEX to NQH16. Service code: cme | 2016-02-01 15:43:45 SC Exchange Data | Starting real-time market data updates for: NQH16. ID: 4 | 2016-02-01 15:43:45 Intraday data recording state for symbol NQ-201603-GLOBEX is set to download 'Pending'. | 2016-02-01 15:43:45 Mapping EMD-201603-GLOBEX to EMDH16. Service code: cme | 2016-02-01 15:43:46 SC Exchange Data | Starting real-time market data updates for: EMDH16. ID: 5 | 2016-02-01 15:43:46 Intraday data recording state for symbol EMD-201603-GLOBEX is set to download 'Pending'. | 2016-02-01 15:43:46 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-02-01 15:43:46 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-02-01 15:43:46 Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-02-01 15:43:46 * Socket (14) | Connected. | 2016-02-01 15:43:46 HD Request # 2 | Sending historical data logon request message. | 2016-02-01 15:43:46 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2016-02-01 15:43:46 Socket (13) | Connected. | 2016-02-01 15:43:46 SC Exchange Data | Connected to server. | 2016-02-01 15:43:46 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2016-02-01 15:21:03. Record interval: 0. Symbol: YMH16 | 2016-02-01 15:43:46 Socket (15) | Connected. | 2016-02-01 15:43:46 SC DTC Data | Connected to server. | 2016-02-01 15:43:46 SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-01 15:43:46 SC Exchange Data | Sending logon request message. | 2016-02-01 15:43:46 Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-02-01 15:43:46 * HD Request # 2 | Decompressing data. | 2016-02-01 15:43:46 HD Request # 2 | Receiving Intraday data for YM-201603-ECBOT starting at 2016-02-01 15:21:03 | 2016-02-01 15:43:46 HD Request # 2 | Timestamp of first Intraday data file record written: 2016-02-01 15:21:08 | 2016-02-01 15:43:46 SC DTC Data | Setting DTC Encoding to Binary VLS | 2016-02-01 15:43:46 SC DTC Data | Sending logon request message. | 2016-02-01 15:43:46 SC Exchange Data | Server has requested a logoff. Reason: Limited to one connection per username for the requested data source. | 2016-02-01 15:43:46 Socket (13) | Shutdown and closed. | 2016-02-01 15:43:46 SC Exchange Data | Disconnected from the server. | 2016-02-01 15:43:46 SC Exchange Data | Data feed disconnected. Will reconnect. | 2016-02-01 15:43:46 Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-02-01 15:43:47 * SC DTC Data | Server Name: SC Real-Time Server. | 2016-02-01 15:43:47 SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2016-02-01 15:43:47 SC DTC Data | Successfully connected. | 2016-02-01 15:43:47 SC DTC Data | Restarting real-time data updates for symbol: TICK-NYSE | 2016-02-01 15:43:47 Socket (14) | Shutdown and closed. | 2016-02-01 15:43:47 The network socket for historical data has been closed. | 2016-02-01 15:43:47 HD Request # 2 | Received 10067 records from 2016-02-01 15:21:03 to 2016-02-01 15:43:52 (22.8 minutes) and wrote 10066 records for YM-201603-ECBOT | 2016-02-01 15:43:47 HD Request # 2 | Intraday download COMPLETE for YM-201603-ECBOT. Completion time: 2s. Unique request ID: 1 | 2016-02-01 15:43:47 Removed historical data download ID 1 | 2016-02-01 15:43:47 Real-time Intraday chart data file updates started for YM-201603-ECBOT | 2016-02-01 15:43:47 HD Request # 3 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2016-02-01 15:43:47 HD Request # 3 | Download start Date-Time: 2016-01-29 22:05:00.000 | 2016-02-01 15:43:47 HD Request # 3 | Using server: ds3.sierracharts.com port 10149 | 2016-02-01 15:43:47 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2016-02-01 15:43:47 Socket (16) | Connected. | 2016-02-01 15:43:48 HD Request # 3 | Sending historical data logon request message. | 2016-02-01 15:43:48 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2016-01-29 22:05:00. Record interval: 0. Symbol: TICK-NYSE | 2016-02-01 15:43:48 HD Request # 3 | Decompressing data. | 2016-02-01 15:43:48 HD Request # 3 | Receiving Intraday data for TICK-NYSE starting at 2016-01-29 22:05:00 | 2016-02-01 15:43:48 HD Request # 3 | Timestamp of first Intraday data file record written: 2016-02-01 15:30:00 | 2016-02-01 15:43:48 Using username 0 | 2016-02-01 15:43:48 SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2016-02-01 15:43:48 Socket (16) | Shutdown and closed. | 2016-02-01 15:43:48 The network socket for historical data has been closed. | 2016-02-01 15:43:48 HD Request # 3 | Received 837 records from 2016-01-29 22:05:00 to 2016-02-01 15:43:55 (2.7 days) and wrote 836 records for TICK-NYSE | 2016-02-01 15:43:48 HD Request # 3 | Intraday download COMPLETE for TICK-NYSE. Completion time: 0s. Unique request ID: 2 | 2016-02-01 15:43:48 Removed historical data download ID 2 | 2016-02-01 15:43:48 Real-time Intraday chart data file updates started for TICK-NYSE | 2016-02-01 15:43:48 HD Request # 4 | Downloading Intraday chart data for ES-201603-GLOBEX to the file ES-201603-GLOBEX.scid. Service: cme | 2016-02-01 15:43:49 HD Request # 4 | Download start Date-Time: 2016-02-01 15:21:05.000 | 2016-02-01 15:43:49 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-02-01 15:43:49 HD Request # 4 | Using server: scdf2.sierracharts.com port 10149 | 2016-02-01 15:43:49 Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-02-01 15:43:49 * Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-02-01 15:43:49 Socket (17) | Connected. | 2016-02-01 15:43:49 SC Exchange Data | Connected to server. | 2016-02-01 15:43:49 Socket (18) | Connected. | 2016-02-01 15:43:49 HD Request # 4 | Sending historical data logon request message. | 2016-02-01 15:43:49 Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-02-01 15:43:49 * HD Request # 4 | Requesting Intraday data. Start Date-Time: 2016-02-01 15:21:05. Record interval: 0. Symbol: ESH16 | 2016-02-01 15:43:49 SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-01 15:43:49 SC Exchange Data | Sending logon request message. | 2016-02-01 15:43:49 Requesting market depth updates for: NQ-201603-GLOBEX if supported. | 2016-02-01 15:43:49 Requesting market depth updates for: YM-201603-ECBOT if supported. | 2016-02-01 15:43:49 HD Request # 4 | Decompressing data. | 2016-02-01 15:43:49 HD Request # 4 | Receiving Intraday data for ES-201603-GLOBEX starting at 2016-02-01 15:21:05 | 2016-02-01 15:43:49 HD Request # 4 | Timestamp of first Intraday data file record written: 2016-02-01 15:21:12 | 2016-02-01 15:43:49 SC Exchange Data | Server has requested a logoff. Reason: Limited to one connection per username for the requested data source. | 2016-02-01 15:43:49 Socket (17) | Shutdown and closed. | 2016-02-01 15:43:49 SC Exchange Data | Disconnected from the server. | 2016-02-01 15:43:49 SC Exchange Data | Data feed disconnected. Will reconnect. | 2016-02-01 15:43:49 Socket (18) | Shutdown and closed. | 2016-02-01 15:43:50 The network socket for historical data has been closed. | 2016-02-01 15:43:50 HD Request # 4 | Received 46839 records from 2016-02-01 15:21:05 to 2016-02-01 15:43:57 (22.9 minutes) and wrote 46837 records for ES-201603-GLOBEX | 2016-02-01 15:43:50 HD Request # 4 | Intraday download COMPLETE for ES-201603-GLOBEX. Completion time: 1s. Unique request ID: 3 | 2016-02-01 15:43:50 Removed historical data download ID 3 | 2016-02-01 15:43:50 Real-time Intraday chart data file updates started for ES-201603-GLOBEX | 2016-02-01 15:43:50 HD Request # 5 | Downloading Intraday chart data for NQ-201603-GLOBEX to the file NQ-201603-GLOBEX.scid. Service: cme | 2016-02-01 15:43:50 HD Request # 5 | Download start Date-Time: 2016-02-01 15:21:00.000 | 2016-02-01 15:43:50 HD Request # 5 | Using server: scdf1.sierracharts.com port 10149 | 2016-02-01 15:43:50 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-02-01 15:43:50 Socket (19) | Connected. | 2016-02-01 15:43:50 HD Request # 5 | Sending historical data logon request message. | 2016-02-01 15:43:50 HD Request # 5 | Requesting Intraday data. Start Date-Time: 2016-02-01 15:21:00. Record interval: 0. Symbol: NQH16 | 2016-02-01 15:43:50 HD Request # 5 | Decompressing data. | 2016-02-01 15:43:50 HD Request # 5 | Receiving Intraday data for NQ-201603-GLOBEX starting at 2016-02-01 15:21:00 | 2016-02-01 15:43:50 HD Request # 5 | Timestamp of first Intraday data file record written: 2016-02-01 15:21:13 | 2016-02-01 15:43:50 Socket (19) | Shutdown and closed. | 2016-02-01 15:43:51 The network socket for historical data has been closed. | 2016-02-01 15:43:51 HD Request # 5 | Received 15513 records from 2016-02-01 15:21:00 to 2016-02-01 15:43:58 (23.0 minutes) and wrote 15512 records for NQ-201603-GLOBEX | 2016-02-01 15:43:51 HD Request # 5 | Intraday download COMPLETE for NQ-201603-GLOBEX. Completion time: 0s. Unique request ID: 4 | 2016-02-01 15:43:51 Removed historical data download ID 4 | 2016-02-01 15:43:51 Real-time Intraday chart data file updates started for NQ-201603-GLOBEX | 2016-02-01 15:43:51 HD Request # 6 | Downloading Intraday chart data for EMD-201603-GLOBEX to the file EMD-201603-GLOBEX.scid. Service: cme | 2016-02-01 15:43:51 HD Request # 6 | Download start Date-Time: 2016-02-01 15:20:08.000 | 2016-02-01 15:43:51 HD Request # 6 | Using server: scdf2.sierracharts.com port 10149 | 2016-02-01 15:43:51 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-02-01 15:43:51 Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-02-01 15:43:51 * Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-02-01 15:43:51 * Socket (20) | Connected. | 2016-02-01 15:43:51 HD Request # 6 | Sending historical data logon request message. | 2016-02-01 15:43:51 Using username 0 | 2016-02-01 15:43:51 SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 10048 | 2016-02-01 15:43:51 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-02-01 15:43:51 HD Request # 6 | Requesting Intraday data. Start Date-Time: 2016-02-01 15:20:08. Record interval: 0. Symbol: EMDH16 | 2016-02-01 15:43:51 Socket (21) | Connected. | 2016-02-01 15:43:51 SC Exchange Data | Connected to server. | 2016-02-01 15:43:51 HD Request # 6 | Decompressing data. | 2016-02-01 15:43:51 HD Request # 6 | Receiving Intraday data for EMD-201603-GLOBEX starting at 2016-02-01 15:20:08 | 2016-02-01 15:43:51 HD Request # 6 | Timestamp of first Intraday data file record written: 2016-02-01 15:21:10 | 2016-02-01 15:43:51 SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-01 15:43:51 SC Exchange Data | Sending logon request message. | 2016-02-01 15:43:51 SC Exchange Data | Server has requested a logoff. Reason: Limited to one connection per username for the requested data source. | 2016-02-01 15:43:52 Socket (21) | Shutdown and closed. | 2016-02-01 15:43:52 SC Exchange Data | Disconnected from the server. | 2016-02-01 15:43:52 SC Exchange Data | Data feed disconnected. Will reconnect. | 2016-02-01 15:43:52 Socket (20) | Shutdown and closed. | 2016-02-01 15:43:52 The network socket for historical data has been closed. | 2016-02-01 15:43:52 HD Request # 6 | Received 2905 records from 2016-02-01 15:20:08 to 2016-02-01 15:43:51 (23.7 minutes) and wrote 2904 records for EMD-201603-GLOBEX | 2016-02-01 15:43:52 HD Request # 6 | Intraday download COMPLETE for EMD-201603-GLOBEX. Completion time: 1s. Unique request ID: 5 | 2016-02-01 15:43:52 Removed historical data download ID 5 | 2016-02-01 15:43:52 Real-time Intraday chart data file updates started for EMD-201603-GLOBEX | 2016-02-01 15:43:52 Using username 0 | 2016-02-01 15:43:54 SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2016-02-01 15:43:54 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-02-01 15:43:54 Socket (22) | Connected. | 2016-02-01 15:43:54 SC Exchange Data | Connected to server. | 2016-02-01 15:43:54 SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-01 15:43:54 SC Exchange Data | Sending logon request message. | 2016-02-01 15:43:54 SC Exchange Data | Server has requested a logoff. Reason: Limited to one connection per username for the requested data source. | 2016-02-01 15:43:54 Socket (22) | Shutdown and closed. | 2016-02-01 15:43:54 SC Exchange Data | Disconnected from the server. | 2016-02-01 15:43:54 SC Exchange Data | Data feed disconnected. Will reconnect. | 2016-02-01 15:43:54 Using username 0 | 2016-02-01 15:43:56 SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 10048 | 2016-02-01 15:43:56 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-02-01 15:43:56 Socket (23) | Connected. | 2016-02-01 15:43:56 SC Exchange Data | Connected to server. | 2016-02-01 15:43:56 SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-01 15:43:56 SC Exchange Data | Sending logon request message. | 2016-02-01 15:43:56 SC Exchange Data | Server has requested a logoff. Reason: Limited to one connection per username for the requested data source. | 2016-02-01 15:43:57 Socket (23) | Shutdown and closed. | 2016-02-01 15:43:57 SC Exchange Data | Disconnected from the server. | 2016-02-01 15:43:57 SC Exchange Data | Data feed disconnected. Will reconnect. | 2016-02-01 15:43:57 Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-02-01 15:43:58 * Error loading custom studies DLL: C:\SierraChart\Data\fims_vc.dll. Windows error code 126: Uvedený modul nebyl nalezen. | 2016-02-01 15:43:58 * Using username 0 | 2016-02-01 15:43:59 SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2016-02-01 15:43:59 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-02-01 15:43:59 Socket (24) | Connected. | 2016-02-01 15:43:59 SC Exchange Data | Connected to server. | 2016-02-01 15:43:59 SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-01 15:43:59 SC Exchange Data | Sending logon request message. | 2016-02-01 15:43:59 SC Exchange Data | Server has requested a logoff. Reason: Limited to one connection per username for the requested data source. | 2016-02-01 15:43:59 Socket (24) | Shutdown and closed. | 2016-02-01 15:43:59 SC Exchange Data | Disconnected from the server. | 2016-02-01 15:43:59 SC Exchange Data | Data feed disconnected. Will reconnect. | 2016-02-01 15:43:59 Using username 0 | 2016-02-01 15:44:01 SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 10048 | 2016-02-01 15:44:01 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-02-01 15:44:01 Socket (25) | Connected. | 2016-02-01 15:44:01 SC Exchange Data | Connected to server. | 2016-02-01 15:44:01 SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-01 15:44:02 SC Exchange Data | Sending logon request message. | 2016-02-01 15:44:02 SC Exchange Data | Server has requested a logoff. Reason: Limited to one connection per username for the requested data source. | 2016-02-01 15:44:02 Socket (25) | Shutdown and closed. | 2016-02-01 15:44:02 SC Exchange Data | Disconnected from the server. | 2016-02-01 15:44:02 SC Exchange Data | Data feed disconnected. Will reconnect. | 2016-02-01 15:44:02 Using username 0 | 2016-02-01 15:44:04 SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2016-02-01 15:44:04 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-02-01 15:44:04 Socket (26) | Connected. | 2016-02-01 15:44:04 SC Exchange Data | Connected to server. | 2016-02-01 15:44:04 SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-01 15:44:05 SC Exchange Data | Sending logon request message. | 2016-02-01 15:44:05 SC Exchange Data | Server has requested a logoff. Reason: Limited to one connection per username for the requested data source. | 2016-02-01 15:44:05 Socket (26) | Shutdown and closed. | 2016-02-01 15:44:05 SC Exchange Data | Disconnected from the server. | 2016-02-01 15:44:05 SC Exchange Data | Data feed disconnected. Will reconnect. | 2016-02-01 15:44:05 |
| [2016-02-01 21:23:42] |
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This is the relevant error message: SC Exchange Data | Server has requested a logoff. Reason: Limited to one connection per username for the requested data source. | 2016-02-01 15:43:54 We had several users who use multiple connections have the same problem and this was corrected over an hour ago. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-01 21:24:04
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