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Date/Time: Fri, 27 Dec 2024 11:47:04 +0000



Each time new chartbook after "Download Current Version"

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[2016-01-02 07:44:53]
nicktrader - Posts: 721
Each time I get a new chartbook after downloading the new version. Is there a way to avoid this.
My broker is "AT Infinity"
[2016-01-02 22:05:44]
Sierra Chart Engineering - Posts: 104368
We see no files set to be automatically downloaded for your account.

What is the exact name of this new Chartbook?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-01-02 22:21:29]
nicktrader - Posts: 721
As I told. In that case my broker is "Transact Infinity".

I started an update and it created a new CB - called "Chartbook1". Each time I do not save it. Please see screenshot
Date Time Of Last Edit: 2016-01-02 22:21:53
imageNewCB.png / V - Attached On 2016-01-02 22:17:32 UTC - Size: 13.46 KB - 300 views
[2016-01-03 08:57:27]
Sierra Chart Engineering - Posts: 104368
This may be caused by the Infinity AT software trying to open this Chartbook even though it does not exist.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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