Support Board
Date/Time: Mon, 25 Nov 2024 12:37:49 +0000
Can you please add the Support Board Features that existed in the old support board?
View Count: 1952
| [2013-06-24 18:36:04] |
| trader1 - Posts: 128 |
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Hi, Features like advanced search and the ability to preview posts prior to submitting are missing in the new support board. They same time for everyone, including you guys. Can you please enable them? Thanks. |
| [2013-06-24 19:18:25] |
| Sawtooth - Posts: 4120 |
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I'd like the ability to search by user name, or user and keyword.
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| [2013-06-25 18:55:37] |
| Futures Operator - Posts: 239 |
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Would also like the ability to private message users. I think these features would only improve the board and potentially reduce Sierra Chart support's time needed on it.
Date Time Of Last Edit: 2013-06-25 19:38:05
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| [2013-06-25 19:16:30] |
| TPeirce - Posts: 27 |
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A vote for message content previewing by hovering the mouse pointer over the title.
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| [2013-06-25 20:42:24] |
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Post Preview, and search by public username will be added. @trader1: What advanced search features are you looking for? @tomgilb: This will be added soon. @FuturesOperator: I am not sure that this feature will be added. @TPeirce: This will be reviewed. Sierra Chart Support |
| [2013-06-25 23:31:28] |
| TechTrader - Posts: 116 |
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+1 re post #4
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| [2013-06-26 17:14:48] |
| trader1 - Posts: 128 |
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Hi, These screenshots give examples of what I am hoping for. They are from the old board. Thanks. |
 old sierra chart forum search options.jpg / V - Attached On 2013-06-26 17:14:06 UTC - Size: 81.61 KB - 467 views old sierra chart forum advanced options.jpg / V - Attached On 2013-06-26 17:14:15 UTC - Size: 20.38 KB - 442 views |
| [2013-06-26 21:43:48] |
| swandro - Posts: 11 |
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I really miss the New Posts and Mark Threads as Read features. Also the link to the latest new posts within a thread. Without these features it is quite difficult to work out where to start looking for new messages since the last time you viewed the forum. Any chance of getting these features back?
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| [2013-07-01 00:05:31] |
| User32512 - Posts: 25 |
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it would be helpful to be able to click on "views" and "replies" to rank the posts by either one of the numbers in those two columns. more helpful would be to rank a chosen top n of each by date.
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| [2014-01-30 17:22:59] |
| trader1 - Posts: 128 |
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HI, Just wondering if you will add the ability to "search by user name, or user and keyword" as you said would be added back on 6-25-2013? Also the other features that I gave screenshots of a few posts up would be great. Thanks. |
| [2014-02-03 17:01:06] |
| trader1 - Posts: 128 |
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Hello?
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| [2014-02-10 15:40:52] |
| trader1 - Posts: 128 |
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Hi, Could you guys please respond. It seems like it would be very easy to add the features we are asking about and would save everyone a lot of time. Thanks. |
| [2014-02-11 22:10:08] |
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We will be able to get to adding more features in about a month or so.
Sierra Chart Support Date Time Of Last Edit: 2014-02-11 22:11:45
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| [2014-02-11 22:28:24] |
| trader1 - Posts: 128 |
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Okay, thanks. The features I suggested in my post above from (2013-06-26 13:14:48) would save everyone a lot of time. When users have the ability to search the support board effectively, they don't have to post duplicate questions. That means you don't have to spend time answering them. Also, it is a lot faster for the user to find answers to already posted questions. The old support board had a very good search ability. I might be wrong, but implementing them on this one might just entail changing some settings in the board setup section. Thanks. |
| [2014-02-11 22:56:07] |
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This is our own custom written Support Board. It is not a prewritten or purchased board.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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