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Date/Time: Fri, 27 Dec 2024 08:13:23 +0000



Service package does not support this function

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[2015-12-29 00:10:10]
User457299 - Posts: 38
I have just extended my usage time but the message prompt me that current service package does not support this function. I have change my service package to 1 again which originally is 1 also. Currently not able to download and connect to data feed.

Can help on that? Thanks.
[2015-12-29 00:25:01]
Sierra Chart Engineering - Posts: 104368
What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-12-29 00:27:17]
User457299 - Posts: 38
Forex only. Service package 1. Last time years back I on package 1. Now on trial also this package.
[2015-12-29 00:34:30]
Sierra Chart Engineering - Posts: 104368
Therefore, in Sierra Chart set Global Settings >> Data/Trade Service Settings >> Service to "SC Forex Data (FXCM)".

You will then be able to connect to the data feed.

The trial you were previously using was equivalent to service package 5.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-12-29 00:35:24
[2015-12-29 00:47:15]
User457299 - Posts: 38
Ok. I got it. Thanks.

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