Login Page - Create Account

Support Board


Date/Time: Thu, 26 Dec 2024 23:40:54 +0000



Not able to access data across multiple instances of SierraChart on Win10 machine

View Count: 729

[2015-12-24 14:56:39]
User65754 - Posts: 25
Hi,

Re: Not able to access data across multiple instances of SierraChart on Win10 machine

I recently installed two copies of SierraChart (one from my Broker Transact/Infinity ver 1336) and another of my own install from the SierraChart website (ver 1336; with a separate set of data subscriptions from the Transact install ) on a Win10 machine.

I was hoping to get the data from my install into the Transact Instance. However I cannot pull down the other instance name under File->Find Symbol. This is the same behavior if I try on Transact instance or my own instance.

Any guidance will be appreciated.

Thanks
SK.
[2015-12-24 19:31:41]
Sierra Chart Engineering - Posts: 104368
Refer to this section here about this:
https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#SharingWithAdminAccess
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account