Support Board
Date/Time: Thu, 26 Dec 2024 20:18:09 +0000
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View Count: 675
| [2015-12-18 15:44:27] |
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I am running a demo for a client using rithmic and there are no available symbols when I attempt to get them under "find symbol". I tested the connection on R trader pro and was able to get data into the platform so I know the connection is good. I am connected with the rithmic connection on sierracharts. Can you help me please?
Sierra Chart Support |
| [2015-12-18 17:45:01] |
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There was a problem with the Symbol Settings for Rithmic. This is now resolved. Follow the instructions here to perform a Full Reset of the Symbol Settings: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#FullResetSymbolSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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